Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5983 reviews
(5,983 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good for high-value personal electronics.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for high-value personal electronics like a smart watch. I always get the extended protection when I pick up a smart watch for family members.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Got it for my Moto360
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't have felt comfortable getting such an expensive watch without some kind of protection. The plan has accidental damage so I don't have to be uber-paranoid about wearing it, and I can enjoy it while out in public.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend getting the protection plan for items like smart watches and headphones. It is the best protection you can get and there are no hidden surprises. My Band 2 was replaced after it didn't want to hold a charge. Received a new one in the store. Terrfiic service.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to know i have protection on the technology. This came with the PS5.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad for life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great awesome service couldn't say enough good things about them
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a few of these for loved ones. They were at aws about the features.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed, my galaxy watch active 2 was discontinued and they replaced with a new galaxy watch 4. I will always buy protection plans now
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fitbit and wear it pretty much everyday and every night. It was sad when I woke up one morning and the strap had fallen off. Luckily I had a warranty and it was an easy exchange, plus they gave me a pro-rated warranty for another two years.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have if you have a lots of electronics and need service. The greek squad helps fix your electronic.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a good option for your watch repairs! I had geek squad help me find the perfect watch and the customer service was very good!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Watch Maintenance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not used the service on this watch, but you’ll have great maintenance
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Product replacement a plus for at-risk products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my wife a high-end watch, and like all beautiful and delicate things exposed to the real world, replacement insurance is a wise choice. Especially at the cost of the service versus the cost of the watch!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
GET THE REPLACEMENT PLANS!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy has such a fantastic deal with their replacement plans. They're easy, reasonably priced, and a lifesaver if your expensive product breaks down. Go to customer service with your old product, leave with a brand new one. There's no catch. It's that simple.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, personal very friendly. They solved my issue.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a smart move
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you learn anything fro m me today, invest in the Geek Squad Protection!! You never know when a stupid mistake will ruin hundreds of dollars worth of equipment but then your extra $20 - $200 investment either repairs or replaces it without any problems.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Must Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accidental GS protection is a must. Imagine bumping your wrist against something and breaking your heart. It happens quite often.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.giving it 5 stars but hope I don't have to actually use it, that is when you really see if it is worth 5 stars
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for my last garmin and they made it so easy to get a replacement when it stopped working. Everyone who helped us in the store was super friendly and patient.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Sq. Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2yr accidental protection. For the price. Not a bad deal.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with Best Buy products . Only place to get electronics. Customer service is awesome. Will help make sure you understand how to use your product before you leave . And will also make sure that you can protect your product it . With a warranty
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friend