Customer Ratings & Reviews

Used for my Fitbit as I had many times in the past. When my watch died, I was able to replace with a newer model which was great. Unfortunately, I found out after that that Geek Squad protection can no longer be used for Fitbits.

I haven't had to use the insurance geek squad. If I do I m just hoping the squad will be able to address our needs

Insurance is a total waste of money...... till you need it! I do construction work for a utility and bought this just in case. Haven't had to use it watch is pretty durable.

Haven't had to use it yet, but if the time comes, if any defect occurs with my watch, they will replace it.

Geek squad service has helped me out big time in the past, so I usually buy this with the bigger purchases.

It's a protective service. Not really much to say about it

I don't remember what they did but what I do know is the staff at Best Buy is always super knowledgeable and helpful.

The product replacement is a lifesaver at times. It'll replace what it is but you have to pay for a new replacement program. Which is a lot cheaper than the option.

Geek squad was always good.Good to have.Pretty reliable.

This came free with annual membership. Who can complain about free stuff?

This is a no brainer when purchasing a smart watch. Great to have the peace of mind that best buy will fix it I need case of an accident, and I bang my arm/wrist all the time.

They were great, when my fitness tracker wouldn't charge they refunded me everything and help me pick out something different because they no longer had mine. No questions asked

Good Service the store attention price al Good and cleaning

Hopefully I won't have to use it, but even if I do, I know from past experiences that Geek Squad will take care of me

I have unfortunately had to use the product replacement plan and it is well work the price. It was very simple and easy to do the replacement. Highly recommend!

If anyone purchases anything from Best Buy the protection plan they offer with it is a must. I don't buy anything without it, no questions asked they just take care of it.

Iam so glad that I purchased the 2 year protection plan for my daughter's watch good to know that it's covered just in case

I always hate buying this at time of purchase but Best Buy so far has always stood behind their warranties.

Get the Geek protection if you buy a Samsung product! Samsung does not support their products or their customers, Samsung has the worst customer service in the world!

I made the mistake of not purchasing this for my other daughter's watch. This will find in handy if needed.