Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6036 reviews
(6,036 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend to get best buy insurance i love it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this service yet hopefully I won't but I'm glad to know I have it if I need it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it if you use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to use it for a laptop, which got fixed. I appreciate that they don't talk to you like you're stupid. It's worth noticing when not all "techs" are that way.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Best service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i purchase this warranty i forget about everything, they provide me always with the best support and always fix my equipments.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were there when I had questions with my watch. Very quick to respond and game me all the technical support I needed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan came in very handy when my smartwatch broke after 18 months of owning it. Got it replaced with no hassle.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Samsung watch 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service all the time Thanks, always willing to help out customers.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best service plan around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wont buy an electronic device without it. I had a few devices that have had issues after the warranty ended and was thankful I purchased the geek squad plan.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extended warranty was very worthy for the orice
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the service and protection!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to protect my appliances because it give me peace of mind and Geek Squad protection is great and fulfill my expectations!!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Don't know yet - I wanted the 25 points.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure. I have never had to use it. I would like to think the Geek squad would be there if i needed it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually dont purchase extended warranties. I have had great success with Geek Squad and for my state of mind in this case
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Garmin watch same day. Can’t ask for more.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Best Accidental Product Replacement Plan Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I accidentally bought this accidental product replacement plan to plan out a way to replace my product but turns out if you accidentally buy an accidental product replacement plan all you get is a pair of polyester pants. I would have given this five stars if the pants were a size 30 x 32.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this protection on my s3 smartwatch because i work in a rough environment so no matter what happens if it no longer works bestbuy will replace it.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I WILL ALWAYS RECOMMEND THIS PRODUCT.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS PRODUCT IS ABSOLUTELY A NECESSITY WHENEVER ONE BUYS SOMETHING AT BEST BUY. IT IS GREAT AND REIMBURSES YOU WHENEVER SOMETHING HAPPENS TO THE TECH YOU BOUGHT.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Has come in handy several times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with nee gaming system and contacted Geek Squad several times who walked my son through troubleshooting his computer.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung Galaxy watch 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased another type of watch before, but this Galaxy 4 watch has all the functions i desired.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
C. Y. A .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have as a precaution. When buying refurbished or open box.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Execlellent Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer support. Excellent over the phone or in actual store. It feels great to know you can turn to someone for support and help. Best purchase this year so far.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friend