Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 6,036 reviews
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always is an excellent service of Geek Squad Product Replacement. I never have problems with this service when I have troubles with my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have a question or concern or even just a scratch it's taken care of immediately. Warranty is definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always got the warranty. Battery died in Watch. They changed out on spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying smart devices it’s not a bad idea to get insurance just in case anything happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is needed and well worth it to protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection for my galaxy watch. I have never used it yet. Hopefully I won't have too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace in Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind with replacement warranty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't regret it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this warranty for any device that is over $300. Can't go wrong and they stick to their word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection to have.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really hard on my watches so this is always a good protection to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Most have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to buy it. They have a nice customer service program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it..........................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know that my expensive electronics can come with a bit of reassurance for accidents/failures for a little extra more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option to have for replacement of products. I've used it once before and everything went as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They tried to fix my husbands Samsung galaxy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was busy, but very friendly to us, and was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's protection plan is the best out there. I buy all of my electronics at Best Buy for this reason, just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to have some backup when your a kid, it’s inevitable that it’s going to breal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for piece of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of mind to have for all of your electronics in case you need a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any electronic purchase, get the protection plan. Any issue, the item is either replaced or fixed with no issue. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have full knowledge to attend any concerns I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This plan pays for itself.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan pays for itself, if something happens to go wrong, it is guaranteed to be fixed or replaced.

    I would recommend this to a friend