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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 6,036 reviews
  • Rated 5 out of 5 stars

    The best program ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is fabulous with exchanges and this is one of the main reasons I do and will continue to do business with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty program available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buys warranty program! No hassle on warranty returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Happy to know am ok and will be taken care of if i have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty provided by the best, puts my mind at ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have. Nice service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handle everything for me mounted my tv where ever I wanted. Great service and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get their protection on everything I buy. Always helpful in replacing items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting GSP on any item you can. It’s definitely worth it and easy to process if something breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy Geek services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put geek protection on all my devices, best term ever, always pleasant solving problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great with repairs and customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan is a must for all products at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection and not have to worry for any damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t going to get this at first but did just to be on the safe side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bezel in my smart watch was getting stuck and they had no problem switching it out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their warranty is great and a must have. Get this for your expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Clue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever service that is free and totally unaware that I received it! Look it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection-Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental plan for my watch very convenient and feel safe with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have piece of mind. Knowing that I can have it fixed if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife. Very active wanted to protect her purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always is good to have a product warranty because you never know what's gonna happen with an expensive electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek attended to me well and i was happy with the service rendered

    I would recommend this to a friend