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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 6,036 reviews
  • Rated 5 out of 5 stars

    Shopping at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek attended to me well and i was happy with the service rendered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you ever had to use them and I hope I never have to but I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would use it but my wife saw a line down the middle, took it into best buy and it was still under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first fitbit charge 2 did not work after i allowed it to sit dormant for a month. I was fortunate to have the protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it yet but hopefully it's worth for the price of it so expensive but I feel like if I dont get it somthing will happen. I'm not sure how helpful they are or not plan to use oneday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One can never go wrong with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One can never go wrong with it. highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase on everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the protection plan for anything that qualifies. In most cases it beats having to buy an all new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service works great, had to replace my Fitbit with the service so bought again for my active2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service these guys know their stuff was in and out of their in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service these guys know their stuff was in and out of their in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and great technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great technology, highly recommended for all ages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance I hope I don’t need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully something I don’t have to use but based on past experience a great program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy watch stopped working, gave credit for purchase of galaxy watch 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal going. Always provides a replacement in a pinch no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection plans are always better than your cellphone carrier and usually cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JustNcase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case something does happen. It is much easier to run to the store than to sit on hold with Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great investment! I would have been out of money if it wasn't for this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but has been good to not use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    original fitbit would not charge after about one year took it in under insurance and had no problem getting a new one in exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. It is user friendly and has a great battery life.

    I would recommend this to a friend