Customer Ratings & Reviews

It's great I love it do you need warranty go to geek squad without no warranty you out of love and you stuck with trash so anytime you purchase anything at Best buy make sure you get geek squad

What is thereto say about warranty to that has your back. I always purchase for you never know what may go wrong.

The geek squad agent are very nice and smart. They answer all questions

The band broke on mine, and I was able to get a full refund, which I used to upgrade to the next level fitness tracker. The process was easy and took about 5 minutes.

I feel good knowing that the Geek Squad has my back if anything goes wrong with my watch.

Best protection you can get. My watch was just swapped after cracked screen.

Love buying the protection plans for electronics so i wont have to worry if something goes wrong.

You can never go wrong with this purchase. I've purchased some items without and I'm still regretting it to this day.

It works really well for what my mom needed it for.

Thank you to geek squad for the great service and helping us find the best gifts for our family this Christmas.

The geek squad agent was totally professional and well knowledged in fixing my product thank you geek squad

This is awesome, we buy this for almost everything we buy at Best Buy

Because I knew this fitbit would get some heavy use, I purchased the replacement policy. Bonus...the cashier took care of all the sign up right at the register.

Have had no issues or questions asked when I had problems with anything purchased and had to return. ALWAYS buy the2 yr protection plan if available!

getting the protection plan for my products in this situation is great. again it is hit and miss but this one was a hit since my watch was acting weird and went into to get a replacement watch

They are always willing to help. Good professionals

Fortunately I haven't need this service yet but am glad to know it's there.

the agents are always available and helpful whenever needed. even without an appointment. They have always made time for me.

Best thing i ever got with my watch i recommended.

We always buy the protection. We haven’t had to use this particular one but Best Buy is great about no questions asked. Replacing or Fixing insured items.