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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5975 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 5,975 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues and they were always yhere to fix my items and help me out! Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of me mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a added assurance that if I accidentally mishandle my product it's covered. It's definitely worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is for a personal gps device. I get a lot of use out of my devices. The warranty makes sure it’s replaced if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my last smart watch, and 1.2 years in the watch band wore out. No questions asked, best buy gave me a brand new device off the shelf. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup plan for clumsy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a smart watch, and let's face it... Something on your wrist is bound to get knocked around and beaten up. So this plan is great if you want to keep your product working like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet hopefully I won't but I'm glad to know I have it if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam so glad that I purchased the 2 year protection plan for my daughter's watch good to know that it's covered just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can get. My watch was just swapped after cracked screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very helpful...............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is such a great peace of mind to add to any purchase, hassle free and super fast customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. You can exchange for a new device if something was to happen to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty coverage for your electronics. No hassle or questions. Straight forward and simple exchange for new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know what i can say about this since its a warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the protection plan because it saves the headache and stress that comes if something messing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I haven't need this service yet but am glad to know it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my warranty service. I haven't use the service thus far for anything i have gotten through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look for "Replacement " in plan pretty much extends return policy by plan years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really glad I had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given the option to get this insurance and am glad I did. Had issues with the band of my smart watch and this made it possible to replace it and now I have no issues~

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advide for serving plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very knowledgeable about the product,and gave advice on plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always pay extra for the warranties ... I don't mind to do it because I just go to the store and the solve my issues. I don't like to worry about my electronics.

    I would recommend this to a friend