Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5975 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,975 reviews
  • Rated 5 out of 5 stars

    Has come in handy several times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with nee gaming system and contacted Geek Squad several times who walked my son through troubleshooting his computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for peace of mind. The Geek is awesome. They are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch was showing signs of freezing. I took the watch back to Best buy and they returned watch then sent me a brand new one to my house with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not in favor of buying warranties for products, but when it come to electronics I would buy it. So many can go wrong and having the warranty will give you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the service plan on any device that Best Buy offers. It the piece of mind knowing that if something goes wrong, the device will get fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always buy insurance for things but having it makes me feel better about my purchase knowing that I won't have to deal with the manufacturer if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect insurance to protect my investment. Fitness bands take a lot with use every day. I wished to know I had protection for at least a two year period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend considering the extra GeekSquad plan for all your technology needs. We also purchase them on vacuum cleaners and have never had problems when needing to use the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a problem with with warranty, get it replaced with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Fitbit I did not have protection and a little over a year it broke. Less then a month my second Fitbit broke and I was able to exchange it for a brand new one easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty from Bestbuy. I normally have no issues when I need assistance with a product with the GeekSquad plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty from Bestbuy. I normally have no issues when I need assistance with a product with the GeekSquad plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are amazing they walk me thought on how to use my watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t typically buy extended warranties, but I am glad I did. When my Fitbit crapped out I only had to pay a small amount and actually got the newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get this

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty is the best by far. I always recommend that you add the warranty to all the products you buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty is the best by far. I always recommend that you add the warranty to all the products you buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing when buying electronics is having insurance to fix/replace them when they fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm hard on wearable tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty because I wear this every day. So far I have not had to use it but for the price it will replace a dead one and I tend to kill them faster than 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful to me. Its definitely worth the price

    I would recommend this to a friend