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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5975 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 5,975 reviews
  • Rated 5 out of 5 stars

    Coverage is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful to me. Its definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment to help protect my purchase. Replacement programs are invaluable to youwhen you are on a fixed income. Thank you for offering your great services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great had a problem with my watch and was replaced with a brand new one right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad help me reset my computer that had a weird virus. It was repaired quickly and runs better now. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 very active boys under 7 and they've been known to break things and I'm clumsy too. So I always purchase the warranty and Best Buy's customer service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage... love the fact that im covered for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a logical contract to have especially, if you have young children. Best Buy truly honors the contract without a hassle. This purchase is a no brainer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do I need it, hope not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt want to spend the extra money hope i dont need to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily nothing has happened to my watch so far so I haven't needed to drop by geek squad yet, but it's nice to know I'm protected in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps out to replace product which you would pay difference if any and pay for the proctection again. Not bad for replacing watch for 50 dllrs instead of gull price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support system that was always available as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was totally professional and well knowledged in fixing my product thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional protection is so nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have protection for my smart watch in case I bumped into stuff. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is a must and all my electronic products. It provides that safety and protect my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pick up and great product. Baterry life could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage around! These guys really treat you right. Get it every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use it for a laptop, which got fixed. I appreciate that they don't talk to you like you're stupid. It's worth noticing when not all "techs" are that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my the extended warranty because I have previously purchased other fit bits and they had issues. I thought I'd save some aggravation by protecting myself from the start

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does it’s job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does it’s job but can be improved upon. Had my son fly unaccompanied and this watch worked when he landed. He’s able to call me and text the little emojis. However the watch dies fast, I give it a school day before it needs to be charged. The location may sometimes lag as well but it’s a good started communication device for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection on my s3 smartwatch because i work in a rough environment so no matter what happens if it no longer works bestbuy will replace it.

    I would recommend this to a friend