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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5975 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 5,975 reviews
  • Rated 5 out of 5 stars

    Execlellent Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer support. Excellent over the phone or in actual store. It feels great to know you can turn to someone for support and help. Best purchase this year so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with my Fitbit 2 for any accidents that may occur, as this one is not waterproof and sometimes accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gold. Absolute gold. Would never buy another fitbit again without it. These things are small, fragile and temperamental. By having this warranty gives you piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Covers pretty much everything and if they cant fix it they will replace it or give money back on your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graet work Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had watch failure from Samsung changed battery but still lost altimeter reading, butthe Squad help me get it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Easy to set up. Easy to use and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the peace of mind the coverage offers. Many times we never used the ESP but at least we knew we were covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is the best in the business, and the no hassle protection is unmatched. Great Value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for a fitness forward individual and he loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always by the Geek Squad protection on all of my electronics. I like having that extra security on my fitbits, computer, and other expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great issuance, I live the fact that if something happens to my purchase I have no worries about getting it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy from BestBuy without a protection plan or total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to renew this on my new watch. It definitely came in handy when my last watch crapped out on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really too much to say here. A great way to have peace of mind if something was to ever go wrong with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allowed me to feel safe using my product without having to worry about losing or breaking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any Best Buy Purchase. No hassle protection for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech support, I’ve used them for years and never really had any issues at all. They are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not go wrong with this protection. No hassle. We'll worth the peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not go wrong with this protection. No hassle. We'll worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that anytime i have had an issue my device was fixed or replaced.

    I would recommend this to a friend