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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5975 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,975 reviews
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really glad that I purchased the warranty for this Fitbit watch. The warranty is excellent. The watch I have some reservations about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this service yet. Hopefully won’t have to but I’m glad it’s there if I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anyways need warranty to help replace items. Would highly recommend

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us and sorry about the slow response! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad my son convinced me to add the Geek Squad protection plan. It's worth every penny. I will always include that with my future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch, love the color of the band , goes well with my completion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you dont sync the device daily, it will eventually add up and will never sync to the fitbit app. good thing I bought the 2 year plan from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AlwayBy insurance is very very necessary and I never buy a product without it Best Buy is a great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in case something goes wrong. Geek squad is on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on all Best Buy purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have on any purchase from Bestbuy. No hassle protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch broke twice and both times the geek squad replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent option to purchase for wearable devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision was to purchase the extended replacement warranty on on my fitness bands since they are wearable and susceptible to damage and/or failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty to cover my purchase incase life gets in the way and I damage the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is always a must for electronics. I've had issues in past and used my protection and was able to get it replace with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has amazing warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the Geek Squad warranty! I buy all my electronics from Best Buy! If it breaks or doesn’t work they stand by the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty and they always seem to do the best job whenever needs to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy an accident replacement but in this case because is a watch it is a great idea, not expensive and in case of an accident it is cover...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this insurance for the phone and hopefully won't have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry so we purchased this insurance for my daughter’s watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service need to purchase geek squad with your items always take care of problems that you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on most purchases over $100. It is a great way to ensure that you are not left hanging if product fail or a better model comes out later.

    I would recommend this to a friend