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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5979 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 5,979 reviews
  • Rated 4 out of 5 stars

    knowledge is king

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i like the Best Buy concierge service. it's like having a personal advisor. Now I don't have to call my son-in-law witrh every technical question. I call Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection program is great and it is not expensive at all ... great addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would use it but my wife saw a line down the middle, took it into best buy and it was still under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters Fitbit stopped working for no reason and were able to replace it with the coverage. I was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek gave me no hassal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection an i recommend if you get a product get this orotection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JustNcase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case something does happen. It is much easier to run to the store than to sit on hold with Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used the plan for my old smart watch. The process was simple and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job on giving the nice product that is usable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for protection needed. Necessary, more bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition to any tech purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if there is need in the future. Worth the additional price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS PURCHASE PROTECTION CAUSE YOU NVER KNOW WHAT WILL HAPPEN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did me right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have on most electronic purchases. Most items are only covered for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My warranty was a month out from expiring and the band was coming apart and they replaced my Fitbit without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need because I’m very clumsy and always have accidents to it was a Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All In!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect all your Samsung products with Best Buy's Geek Squad Replacement Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice people that I was helping you whatever p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people that I was helping you whatever problem you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first fitbit charge 2 did not work after i allowed it to sit dormant for a month. I was fortunate to have the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a complaint with purchasing products and adding warranties... can't say that I can start now. Kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, excellent quality. Will recommend it for a friend again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very amable personal willing to help you

    I would recommend this to a friend