Customer Ratings & Reviews

so far i like the Best Buy concierge service. it's like having a personal advisor. Now I don't have to call my son-in-law witrh every technical question. I call Best Buy

This protection program is great and it is not expensive at all ... great addition

Never thought I would use it but my wife saw a line down the middle, took it into best buy and it was still under warranty.

My daughters Fitbit stopped working for no reason and were able to replace it with the coverage. I was very pleased

Great protection an i recommend if you get a product get this orotection plan

Great to have just in case something does happen. It is much easier to run to the store than to sit on hold with Fitbit.

Already used the plan for my old smart watch. The process was simple and painless.

good job on giving the nice product that is usable.

Great value for protection needed. Necessary, more bang for your buck.

Great value if there is need in the future. Worth the additional price

I ALWAYS PURCHASE PROTECTION CAUSE YOU NVER KNOW WHAT WILL HAPPEN.

Good to have on most electronic purchases. Most items are only covered for a year.

My warranty was a month out from expiring and the band was coming apart and they replaced my Fitbit without a problem.

Need because I’m very clumsy and always have accidents to it was a Best Buy

Protect all your Samsung products with Best Buy's Geek Squad Replacement Plan.

Very nice people that I was helping you whatever problem you have

My first fitbit charge 2 did not work after i allowed it to sit dormant for a month. I was fortunate to have the protection plan.

I have not had a complaint with purchasing products and adding warranties... can't say that I can start now. Kudos

Good product, excellent quality. Will recommend it for a friend again and again.

Excellent service, very amable personal willing to help you