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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5979 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 5,979 reviews
  • Rated 3 out of 5 stars

    Waste of money. They didn't fix my washer or it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for the watch yet. But in the past I have purchased geek squad for my washer and dryer. It's impossible to get to them. When you call best buy it takes you through a phone tree and no one comes after waiting for an hour. Best bet is to chat online. They sent an outside company to check on an electric smell that was coming out of my washer. The guy said they can't do anything about it and best buy will never replace the product as promised when you purchase their big appliances. Waste of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection for watches. First time I have actually had a claim and it was a pleasant process without headaches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection on most of my electronics. It will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have protection on my purchases in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covered and insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im covered. I love my purchases. Thanks for amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does just what it says, I found that the band is comfortable and the battery life is good. The screen is bright and clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is nice but the battery life us really bad i have to charger twice a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra protection gives me no worries is I accidentally mishandle my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will come in handy when need easy to acesss and get very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.good good good.goos goos.good good good good.i use every shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always by the extra insurance on high electronic items I buy and trust Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my malfunction watch with a new one without any problems after 1.5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything that Geek Squad does, they do it very well, to customer's satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend ALWAYS buying the protection plan for any product you purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift looking to up grade soon. always seems to be a great watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance / extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good price for the satisfaction of protection when ordering a new electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know if I break my purchased item I can go to the store and exchange it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warrenty, we bought a smart watch and for some reason it stopped working best buy replaced it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best thing ever. I love shopping at Best Buy, but love knowing Geek Squad is there to assist even more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Need!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that I get with every purchase that I make from Best Buy, all my computers, tablets, anything electronic!!!

    I would recommend this to a friend