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Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 6,032 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We almost always buy the protection plan with our electronics. 90% of the time, they end up saving us money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must. Excellent customer service, and very knowledgeable associates give me a great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, not easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions lacking. Fumbled thru it. no instruction book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra money! Accidents happen, and this is straight up one for one swap, no refurbish items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad its easy and satisfying service like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Feel confident and safe to know that they got me covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan for Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money to purchase the replacement plan. Ease of mind knowing you are covered if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me a new watch same day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, they always repair or replace. Have it on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get best buy warranty, they are great. when my item broke they let me switched out the item right in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an awesome purchase. I am really satisfied. I would definitely recommend to family and friends. peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a great added bonus for an electronic purchase, my mom has the Garmin watch and she loves the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is nice and protected with GSP and is much cheaper than paying for it to be fixed from 3rd party

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money. They didn't fix my washer or it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for the watch yet. But in the past I have purchased geek squad for my washer and dryer. It's impossible to get to them. When you call best buy it takes you through a phone tree and no one comes after waiting for an hour. Best bet is to chat online. They sent an outside company to check on an electric smell that was coming out of my washer. The guy said they can't do anything about it and best buy will never replace the product as promised when you purchase their big appliances. Waste of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good to have for my watch and if anything happens I have that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money if your buying electronics especially wearable ones already used the replacement once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist band on my Fitbit HR broke on me and I had no problem going to the Geek Squad and getting my replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely get this. Long hold time, but the agent works with you to get item fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely get this. Long hold time, but the agent works with you to get item fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I ended up returning this because it ultimately wasn't what I wanted, the setup was easy and the screen is fantastic. I wore it around for a few days and it was comfortable and not as bulky feeling as I initially thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH EVERY PENNY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is a great way to ensure my device lasts for the life of the device, including protection from drops, spills, and damage

    I would recommend this to a friend