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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5979 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 5,979 reviews
  • Rated 5 out of 5 stars

    Fitbit died after hard use but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a brand he one to replace it. It was easy and the Best Buy customer service people did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been there to save the day when we needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cautious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but glad to have it just in case for any accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 17 and 19 year olds in my home make this a requirement every time we purchase electronics. Always a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is really worth it, they will replace your product if it can't be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the replacement warranty yet but it’s just nice knowing it’s there in case it gets broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance comes in handy when is needed, I always make sure i get it. Greek Squad always make sure you are taking care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement warranty is very good. I had no problem when i had to exchange a broken fitbit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look anything to do with geek squad. They are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this, but it's one less thing to worry about incase something goes wrong and needs to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has the best replacement plan ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit band broke not only did I get a new band I was able to upgrade to a newer Fitbit for only $10.00 extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch i only wish i could call google on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great plan, all items should have it, a great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they provide practical solutions to all my questions about my smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is insurance. I hope to not have to use. good for for reducing worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Had an issue used the protection product replaced no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    avoid the headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must if you are an active person that wears a smartwatch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with when you have geek squad plan. They will tell you in detail what is covered & what is not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an accident with my Apple Watch and the service with those guys were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents suggested this for me and I got it, makes me feel more secure with it.

    I would recommend this to a friend