Customer Ratings & Reviews

Love Geek Squad service! Reasonable price ensures peace of mind on devices.

I was skeptical but when my Galaxy Watch had an issue, they exchanged it with limited questions asked. They even shipped it to me since my specific watch was out of stock. Arrived in 2 days.

we love geek squad, they are so helpful, and have helped us out numerous times.

The agents set up my new phone and fitness watch and provided me the how to use info I needed. When I had issues with my phone they took the needed time to resolve the issue and even worked with A T & T staff to get it working correctly. GREAT JOB!!!

I had my fit bit for almost 2 yrs. one day it just stooped charging. I called geek squad and they where so friendly and Profesional. They took my information and due to Covid-19 they extended my warranty 30 days and made me an appt. I went to the store and the Geel Squad agent immediately took care of and asked me to pick another fit bit. I was so excited to get the upgrade to versa2. I will always buy protection.

Protect everything from the hazards of life. If you have a wife and or kids this is a must have.

Been using this for a few months now. Tells time, alerts when texts or phone calls are received. Quick reply, preset text replies can be sent. Counts steps, has a timer, heart rate monitor that does not require a separate strap, as its sensor is on the backside of the watch. The HRM is accurate but sometimes temperamental, as mentioned by other users. Really like the sleep monitor which tells you how long you slept (based on you turning it on/off) and how much movement it sensed throughout the night. Great device for the price. Super easy to set up!

Worth it to always get warranty on watchs I'm very rough on these and I've always enjoyed the peace of mind of the extended warranty

Excellent watch great features and big numbers Bright and easy to see.

I like the geek squad dont have worry its a state of mind

Bought as a gift for my son. He loves it. It works as it should

I love my Bose Sleep Buds and have yet to have a major issue with them; however, they have already become an integral part of my night life and I would be completely distraught if I had to go a night without them. Since life is unpredictable, I got the service plan. Why? Because when something goes wrong, I won't have to contact Bose and play the repair/exchange game with them. Instead, I can just go to Best Buy, get them replaced, and not have to face a night without them!

Always got the protection i need y there something wrong with the deviced it gets fixed or replaced

The Oura Ring is a part of every day life and it is comforting to know if the technology skips a beat we have the Geek Squad ready to get the Oura Ring recalibrated or replaced…

Haven’t had to use it yet, but it’s great to have in an emergency.

Samsung Galaxy Watch 4 and Galaxy Watch 4 Classic are the first watches in a very long time to be built on a platform that could provide Android users a credible smartwatch. I’ve been testing both for a week and they’re the best smartwatches

For piece of mind, I bought this with my new printer, copier, scanner, faxing machine from Canon. Although I have not had to use it yet, I feel better having it, as I wrecked my last printer when it got gammed.

Great service protection plan. Best in class, in my opinion.

I am very rough on my items not purposefully just comes with the job. Ive never had issues getting items fixed or replaced always been hassle free. The squad in destin has always been a good group of people to work with.

I always buy the protection for things that I get for my boyfriend. He works construction and some things don't hold up as well when they are out in the sun for long periods of time. With a watch, protection was a must. Best Buy makes it so easy with this protection that I consider it with every purchase, regardless of who it is for, and buy it for more than half of said purchases.