Customer Ratings & Reviews

These guys are THE BEST!! Having this protection for the year is great. I've taken my computers to have them cleaned and they did a phenomenal job each time, not to mention with a computer that was 2013 old. One computer I forgot the passcode and they were still able to bypass it and get it cleaned for me. I'll be subscribing again, not to mention you get FREE computer protection when you buy this protection. Win, Win.

Best warranty I have ever had the pleasure of getting. You have two years to Swap out or return for a full refund on the product. Really gives you the comfort of getting something and not worrying about it breaking in the first year. You can really test out the product.

The 2 year protection was thoroughly explained when offered. The service representative was helpful and did not pressure me to write it.

Purchased for my nephew who works ad mechanic and didnt want smart watch but i wanted him to test one out and he loves this thing. Long lasting and something simple.

These watches are a little over priced and they come out with a new one way too frequently. But the Samsung smart watches are all too quality with excellent ease of use and interface.

I purchased the 2-year Accidental Geek Squad Product Replacement on my Samsung Gear Fit2. I have not used it on this particular product, but have purchased the same 2-year replacement on other products purchased from Best Buy and on one occasion, Best Buy replaced an item that could not be repaired. No hassle. They stood behind their product replacement. I would recommend seriously considering the small cost of the product replacement, depending upon the item, the use of the item, and the cost of the item.

All locations I've been to, agents are knowledgeable, happy to help, and always given me a pleasant experience. I don't know where you find these people but they're all great and make trading in exciting.

I purchased this 2-Year Accidental Geek Squad Product Replacement plan on a whim because by the time I'd saved enough to buy the product I wanted (a Fitbit Aria), it had gone on sale and the price equalized out. Plus, there had been some rumblings on longevity of the device. And while I had initially I forgotten about it, I fortunately had to buy something else and happened to see the active warranty. So I took it in. No muss, no fuss, Best Buy replaced it.

This is the number 1 buy for any electronic that you get. I have had the worst luck with items and this comes in clutch.

Smartwatch failed one month before the warranty expired so I returned the watch to Best Buy and was given store credit for what I spent on the watch original. No hassle quick easy return. I used that credit to purchase a new watch and an additional service plan for that one.

I really love my watch. There are so many apps you can ad to it. I especially love the fact that you can check whether you are in a-fib or not. This saved my life knowing there was an issue with my heart.

Great product excellent service online and in store thank you bestbuy for hiring such great people

Have had the GSS on a few electronic Items. Never had an issue with needing a warranty replacement. No Hassles at all. They gave the New Replacement Item. Not a refurbished Item like some companies (cough uhm VZW uhm). I recommend getting this coverage on any electronic large ticket Item.

Whether it's a television, Computer or any other electronics, I protect my equipment. Recently my laptop broke after someone stepped on it on the plane getting to his seat. Best Buy Geek Squad replaced the glass and all is as good as new. It would have cost me over $500 for this repair. I'm already way ahead and still have about a year left on the guarantee. As I always say, "Better safe than sorry!"

When it comes to smart electronics coverage is a must. Do not short yourself because of a few extra bucks. The peace of mind alone is worth it.

Geek squad is always a great investment, when anything happens, there no issue or fuss when you bring it to them

The service at Best Buy is the best. Anytime any of my item malfunctions the geek squad is there. They are so nice and helpful.

This is a great thing to have. Ive used it on other items they take it back with no questions asked and give you a new one or repair the one you got. Mainly give you a new one tho

I had the misfortune that my watch 4 had a broken battery and I took it to have the warranty validated and without any objections they returned my money for what the watch cost me.

Protection plans on smart devices are an absolute Must. The geeks squad Protection plan makes dealing with damaged watches, headphones and other devices so easy to deal with. They can take a day ruining experience and fix it quickly