Customer Ratings & Reviews

I would always recommend getting protection coverage with each purchase. If anything happens you take back the item and get a replacement. They don't hassle you about how or why, they just take care of you. I have used them so many times over the past 5 years.

they tell me that samsung does not make smart watch 5 any more

I love having the warranty, great customer service when I've had an issue. Will definitely continue buying my smart-watches here.

Great warranty protection plan. Had them on all of my Galaxy watches.

Love this membership, it has saved me a lot of money overall. It gives you peace of mind and the support is A+. This is well worth purchasing!

Purchased it with myFitbit. Great purchase. When I got back into Crossfit and wanted something to monitor my HR while doing so, the Fitbit Blaze and 2 year protection plan were a great purchase pair. I was able to replace my item with no problem after the band began to tear and watch had a hard time updating. Staff was fast and helpful.

Love the geek squad service. Fast when they are not busy.

Purchased this for my old watch and it was reallt simple to get my non functioning watch taken care of. I bought coverage on the new watch as well

Excellent service, Excellent treatment and give us the support that I needed

I’m glad I have geek squad protection on my purchase.

Bought this so my girlfriend can wear her watch at work without worrying about damaging it. Money well spent on peace of mind alone.

The Geek Squad plan that I had on my old vivoactive HR covered replacement for "wear & tear" when the band broke. Since the HR is not carried any longer they replaced it with a vivoactice 3 (which is the new version of the HR). The only cost was for a new Geek Squad plan since the HR was over a year old.

I always get the protection plans. They always come in handy. You never know when you are going to need them. With kids especially, you most likely are going to have something dropped, spilled, broken, etc. It never hurts to have that insurance.

I got the Fitbit Charge 2 with the best buy warranty and it was totally worth it! I had a problem with my band, and I could easily replace my fitbit and get a new one for it. The exchange did not take any time and I was helped out promptly. I did not have to pay extra to replace the band or for repairs as it was all covered.

This is the best tracker i have buy and i could i stall different abbs on it

My previous watch was damaged. Was a little skeptical to get it replaced but I had the coverage with Best Buy. Went to the store, they checked their records and told me pick my replacement. No problems at all. Left very happy as with all my Bestbuy purchases.

Family is hard on electronics. Would never buy without extended warranty. Even if never used, worth it for the piece of mind.

They are very knowledgeable groups to help with technical questions

Great product. I cannot leave without my watch. I love it!

Love the Geek Squad Protection. Bought it when I bought my Galaxy Active Watch, had a problem with the watch not holding a charge and Best Buy replaced the watch no questions asked. Best Buy is my go to place always.