Customer Ratings & Reviews

great service. can always count on them. cpc

Great service! Worth the cost. Covers all technology

Bought the plan for my smart watch wouldnt not have it they are great to work with

I really love this watch, the color is great and the layout of the watch is amazing

Must have if you value your purchases alot, plus free installation

Bought my smart watch with the protection plan. Thank goodness I did! I smashed it and shattered the screen. Took it back to Best Buy, paid for another protection plan and walked out with a new watch, no hassle!! Never buy without it!

Best Buy's warranty is worth every cent. Beats the mfg warranty as well. My first band lost it's charge immediately and best buy was great about a replacement. Even fitbit or any other company doesn't offer this protection! Highly recommend.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

I love the replacement warranty I bought. It is worth getting especially if something happens to your watch. They take it back and give you a new one no questions asked. Do not skimp on this on any of your products you get from Best Buy.

I decided to take out the additional 2 year Geek Squad Warranty just in case something happens to the watch, it can be replaced. I would recommend the protection for that rare occasion if it broke or was lost, you are vocered.

This is a great service to buy. I would much rather be safe than sorry, and I feel much more at ease. The last time I bought something from bestbuy, I cracked the screen, and didn't buy the protection plan. I definitely wished that I had.

I highly recommend this extra cost for anything you plan to use on a daily basis. Best Buy is wonderful and so easy to use when purchasing this plan. You can simply choose a new on or apply it towards an upgrade. With every dime!

I am glad to have good service from the agents that set up my watch and phones.

I've had one problem when I dropped my camera and broke my lens. I took it in dropped it off, a week later it was replaced and returned to me at no charge and as promised. The best trouble-free transaction/coverage I have ever had.

I encourage everyone to purchase the protection plan as it has proven beneficial to me on many of times. Small price to pay and you can have the ease of mind with B.B. guaranteeing to stand by the products they sell.

so kind and understanding and knowledgeable and patient

Did not have use for it but was a nice add to gift

Came in handy, my watch broke with exactly one month left and I was able to replace it.

I got protection for my Garmin fitness tracker. It's a good idea having a 2-year warranty on something you wear every day.