Customer Ratings & Reviews

Great wearable protection would recomend 10/10. Thanks

Protection to help ease the mind is always a good thing.

Protection to help ease the mind is always a good thing.

they took my call. Told them what was wrong. Then they said no more. Took care of my issue. I was on the phone for about 25m.

Great opportunity to have good insurance on products

Great watch, resistant and my daughter use daily and never her has problems with configuration or apps

The Geek Squad has been a great investment for the protection of my electronics. BestBuy has done a solid service to customers.

I started to have issues with my Samsung Galaxy Gear 3 smartwatch. Best buy attempted to assist in fixing the issue and when it couldn't be fixed, they honored the warranty and I walked out with a new smart watch.

I recently tried to rest my Fitbit charge HR to give to my mom since I got a new one. After trying to reset it it wouldn't come on again. Best Buy's warranty covered it. I got the newest version charge 2. Didn't cost me nothing more!

Bought it just in case,haven't had to use it yet. Hopefully wont need it, but give you a sense of security.

The Geek Squad protection plan ensures replacement for damage products. I personally find the Geek Squad to be more accommodating than the product‘s company warranty support staff!

I purchased this for my Galaxy Watch Active. I gives me a peace of mind and I want to be prepared for any eventualities. If one day I need it I know it is just there for me.

MY WIFE HAS HEART ISSUES AND THE FITBIT IS ESSENTIAL TO KEEP TRACK OF WHAT HER HEART IS DOING AND WHEN HER OLD ONE BECAME ERRATIC THE REPLACEMENT WARRANTY SAVED US A GOOD BIT OF MONEY

I love this protection plan! At first I almost didn’t get it thinking it was just an extra charge but it really paid for itself quick. Anytime my watch breaks or stops working, I just walk in and they replace it for me.

Got me a gift card towards my new iPad. Can't really complain about that.

I've had this for three weeks now and I love it. It set up easy and works as described. I'm not a skier and I bought it because I swim and it is one of the few actually water resistant smartwatches. It has not disappointed me. I do wish it had a few more options for different types of activity tracking - but that is really google fit. Now they need to deliver the promised android 2.0 update.

Replaced my Garmin watch with a Fitbit Ionic because the band broke and replacements weren't available. No trouble from the Best Buy staff - really helpful and understanding.

I got this just in case anything happens to watch we can get fixed

Perfect. Best accidental service for replacement items.

Very much worth it if you are using a device that you will be wearing daily and could be subject to wear and tear. I had to replace mine twice after it malfunctioned and they happily replaced it with a new one