Customer Ratings & Reviews

Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

I've had to return my Fitbit, it stopped syncing. When I returned it, I didn't have my receipt. Best Buy pulled up my purchase and got me a brand new replacement. I was thrilled with how easy and speedy the service was.

Great customer service, pay for the warranty. You are Covered!

Best protection plan ever. Accidents happen, a lot in my family, and Geek Squad is a hassle-free process to protect our gear.

I'm glad I had it because the software got a glitch in it after I downloaded a watch face. It was like a virus. I couldn't reset it. They gave me a new one.

excellent. it is worth having this protection plan. I had some issues with my watch, and I got a new watch just because of this plan.

Get the protection plan!!!! I've had to call on my protection plan to replace screens and charging ports. Ok so you do have to surrender your device for a time, but you don't have to purchase another expensive piece of technology.

I love Geek Squad warranties. Definetelt worth the money. They say insurance is expensive until you need it. I have had several things replaced.

Haven’t had to use this and hopefully won’t but should be worth it if needed

A must have insurance for items that you spend a good amount of money on.

Fast response. Change the product at the moment with no excuses. Thanks.

Decided to go with a little protection to safeguard my investment. My Fitbit will be subjected to heavy use and just want to make sure I have something to fall back on. You just never know and accidents do happen!

Such a great team. I love to see this. What a wonderful group of people

Always love having the peace of mind knowing is something goes wrong it is covered. Never had any problems with any Geek Squad warranty.

We always get the GeekSquad protection to protect our property in case of damage or destruction. Well worth the investment for peace of mind.

Husband purchase this warranty with my new watch. Hoping it’s worth it. Usually don’t purchase warranties but the watch is expensive and being worn every day.

So I bought a Fit bit and I also bought the two year protection plan. I usually don't buy extra warranty plans but I did with this. Glad I bought it because my fit bit fell apart and Best Buy exchanged it for a brand new one.

The agents that instanl my tv have many experience

I always purchase the protection plan from Best Buy and feel comfortable that I won't have to be stressed out about anything happening with my Best Buy products!

Gotta protect your investments, especially when they're really pricing and precious like smart device. highly recommend getting this always.