Customer Ratings & Reviews

Got into a motorcycle accident and my samsung active 2 was destroyed and boy was I glad I got geek squad protection because they gave me a brand new one!

They installed the washer and made sure it worked without leaks!

Have used in the past for other items (haven't needed it for this yet) and this is a great program!

Just in case something happens to devices can get fixed

Thankful for this protection. Was within 2 months of warranty expiration when watch quit. No problems at Best Buy. Great service!

This is so good to have. i have this on all our watches. inly had to use it twice and it was a huge save.

This is a no brainer, for anyone whom purchases from Best Buy. This is one of the best protection plans around. I've had to use it several times, and have always been happy with the outcome.

Never had an issue with this service. Worth the value

I recommend the geek squad service for most of the products you buy because of the no hassle repair/return policy. If they can't repair it they will replace or give your money back(minus the geek squad service cost). I always get the service on products like tvs, computers, appliances, etc.

I had insurance on my first Fit bit charge and it broke after a year and a half. I took it to the store and they replaced it right away without any problems. it's totally worth it to pay extra for the warranty

Extra coverage gives me a piece of mind. Because they back up their things

I don't normally get these but it has been a great option for my fitbit that I use constantly. Am able to go in and get a new one and back to tracking the same day everytime one stops working without hassle.

Excellent value for use with Samsung watches. No problems with the return / exchange.

Geek squad is awesome I never buy something without adding to it.

I always make sure to get the protection on electronics bc im so clumbsy and dont ever pay attention and break nearly everything.

This is a must if you don’t want to worry about issues with your watch. Haven’t needed yet but glad I got it.

Have not had a need to use but I'm sure if I needed it should take care of my issues. Had this Geek Squad before use it and my laptop was replaced.

My charge2 had some issues with my lifestyle...I work outside, I work with horses and I run. The charge2 was awesome but took a beating. Took it into best buy and no fuss, no muss, replaced it

No issues always easy to file a claim. To schedule online

The watch is great had to almost 2 years and i have had no problems with it. Plan on buying an upgrade probably the 4