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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5975 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 5,975 reviews
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement is well worth the price as no question asked on replacement and you also get your warranty money back if you have to return the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good warranty provided by Best Buy. Glad I got it as my Fitbit was having issues and they were happy to assist me in getting me a replacement

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected the product........................... .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, fast service and very happy with protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy fast work d an eminent Macs and webs and ends webs Java with NBC any meds numb Wendy’s and Ed Junior Lena’s NYC send RN NBC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must I trust best buy and will remain a customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always geek squad REplacemet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store with out there protection. There is no hassle with anything within the two year have an issue they replace it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not be without the geek squads they have helped me out of a lot of problems with out them I would be lost what it cost is will worth it we travel a lot and I can always find a best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replace program is a great idea for watches and such. I’ve had my watch break down and they helped me fix and replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Product Replacement is great. When ever I have a problem with the product Best Buy stands behind the warranty and either fixes or replaces the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the warranty. I usually purchase warranty for most of the products and the squad has never fail me to help me fix my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very very valuable. I would not go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that I prefer this 2 year protection over a month to month protection plan. Any longer and the device will probably be outdated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to get best buy insurance i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assisted me with laptop quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assisted with installing virus protection on my laptops, smartwatch and they helped installing my printer. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is awesome! All they have to offer is amazing and for a good price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get the replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break my Fitbit more frequently than most people because I put it through a harsh regimen. Without the replacement plan, I would have paid over $1000 by now. Absolutely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No hassle protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is amazing. I was able to get in-person tech support on my smart watch. When the troubleshoot process uncovered a defect in my watch a new replacement was ordered no question. Thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem exchanging or returning item. You don't have to jump through hoops just go into customer service, they don't charge you if you don't have the original box either. Great customer serviceA+

    I would recommend this to a friend