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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5975 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 5,975 reviews
  • Rated 5 out of 5 stars

    Need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone need this they are amazing!! all the time I will buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is new changes to how squad replacement work which starts charging you as early as the return policy of 14 days for some items or 30 or 45 days for other items. It wasn't always like this in the past year. I shop here a lot. I even have their credit card. Keep it like it was before and it would be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and great program. Exchanged a watch with no hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is on Point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad service is a sure and honest service to have. Replacement of a damaged device covered was easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For sure get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely suggest getting the geek squad plan. It covers mostly everything and they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a good insurance to have when buying an expensive product. Although it's better to never need it, but best to always have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this watch, it's worth every penny. Especially the waterproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this two-year plan for my wife's Fitbit Alta but never had to use the plan due to the unit's high functioning and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all the time Thanks, always willing to help out customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the 2-Year Accidental Geek Squad Product Replacement. It’s easy to create a claim and if replacement is needed, there isn’t a long or stressful process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the warranty program its so worth it. Best buy is the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had warranties on my other devices. Always worth it to buy the warranty on ear buds and smart watches!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy the warranty with everything we buy. I have had very few problems with the warranty. All of our fit bits have a warranty and I wouldn't buy one from anywhere else with out one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    San

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a Android person with this watch i hardly need my ear buds because i can answer my phone and talk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit was about two months shy of the two year old mark when I managed to break a wrist band mounting tab. Took it in and got a replacement no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this 2 year protection, i would recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    C. Y. A .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have as a precaution. When buying refurbished or open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well I upgraded to the active 4 . I dropped my watch and replaced it with the greek squad insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it incase my watch broke have not had to use it but its the piece of mind knowing if something goes wrong i have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use warranty so I will l give it 5 stars right now. May change if I have a problem and they don't fix problem.

    I would recommend this to a friend