Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6036 reviews
(6,036 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Charge last for weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re into tracking your workouts without worrying about charging your watch every night then this watch is for you.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung galaxy 4 watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely live my galaxy 4, i know it may sound trivial but i think its cool to see my initial on the 12 'clock dial. I see new features like my stress zone on here, different workouts. I love how easy it is to navigate between widgets.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very worthwhile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just used this warranty on my galaxy watch. The watch face was not responsive to touch any longer. They swapped it out for me at the store with a new one. They didn't have the exact model in the store, but offered to order it. Instead, I opted for the newest model that was stocked in store & only had to pay the $30 price difference. Of course I purchased a new warranty with it as well.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
safety net
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea that my watch is covered for any damage it may get
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Return seamless and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the amazfit GTS smart watch. Worked well for my needs. Recently began not holding the charge. ( just under two years old). Originally up to 14 days. Was getting 10-12 days repeatedly. For the last 2 months, charges only lasting 5 days. Fortunately had the extended warranty through best buy. No issues. Unable to reorder same watch. Given a store credit for amount paid. Thank you.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helping a frustrated user.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my new phone and fitness watch and provided me the how to use info I needed. When I had issues with my phone they took the needed time to resolve the issue and even worked with A T & T staff to get it working correctly. GREAT JOB!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never make a high dollar purchase without getting the extended geek squad service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service. Took my phone for repairs and the geek squad went above and beyond..Great service. Protection needed on all major electronics.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know from past experience that Geek squad stands behind the products you protect and make it super easy to replace what cannot be repaired.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Works great
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Purchased for my nephew who works ad mechanic and didnt want smart watch but i wanted him to test one out and he loves this thing. Long lasting and something simple.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this warranty for smart ring. From past experience I am hoping I don't need to use it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Galaxy 4 Classic watch had a run in with a door frame and the bezel popped of, the geek squad warranty came through with a new Galaxy 6 Classic to replace it. Easy peassy 10 minute process
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was given the Samsung gear S3 watch for my birthday almost 2 years ago. My wife bought the extended warrantee. this past week the watch battery started to fail. was only getting about 7 hours life between charges. Not good. went to Best Buy with receipt. they gave me a STORE CREDIT gift card for the full purchase price of the watch plus tax. I then bought the latest generation of the same watch, with the extended Warrantee of course.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Shop around first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not cover the product repair costs only 20% off parts and nothing off of labor. It covers less than most warranties
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best warranty I have ever had the pleasure of getting. You have two years to Swap out or return for a full refund on the product. Really gives you the comfort of getting something and not worrying about it breaking in the first year. You can really test out the product.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never had an issue with Geek Squad Replacements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the GSS on a few electronic Items. Never had an issue with needing a warranty replacement. No Hassles at all. They gave the New Replacement Item. Not a refurbished Item like some companies (cough uhm VZW uhm). I recommend getting this coverage on any electronic large ticket Item.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a must get. Easy to exchange or fix. Hassle free.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time buying the two-year accidental geek squad product replacement. The first time was for my Samsung watch and because I bought this product replacement I was able to bring in my Samsung watch that stopped working and replace it with a brand new one, essentially an upgrade to the watch I used to have because they no longer have the same model. So with his protection you either get a new watch of the same quality or better.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Smart watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Galaxy Watch 4 and Galaxy Watch 4 Classic are the first watches in a very long time to be built on a platform that could provide Android users a credible smartwatch. I’ve been testing both for a week and they’re the best smartwatches
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has not had any issues with her watch yet to go to the Geek Squad, but it is a good thing to have.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend