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    2-Year Accidental Geek Squad Protection

    SKU:
    6604181
    See Details

    Customer reviews

    Rating 4.8 out of 5 stars with 5992 reviews

    Rating Filter

    Rating by feature

    • Value

      Rating 4.7 out of 5 stars

    • Quality

      Rating 4.8 out of 5 stars

    • Ease of Use

      Rating 4.8 out of 5 stars

    96%
    would recommend
    to a friend
    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 291 Showing 5,801-5,820 of 5,992 reviews

    • Good

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      Posted . Owned for 2 weeks when reviewed.
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Nice color but battery runns to fast it charge fast and the color is nice

      This review is from 2-Year Accidental Geek Squad Protection

      No, I would not recommend this to a friend

    • Horrible now

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      They used to replace your item any time it broke under the same warranty, but now you have to rebuy one every time you bring it in for swap.

      This review is from 2-Year Accidental Geek Squad Product Replacement

      No, I would not recommend this to a friend
      • Brand response from GeekSquadSupport
        Posted .

        Hi there. Thank you for taking time to share this feedback with us. We appreciate the insight regarding the Geek Squad Protection. A while back, we did choose to change the system on how it worked. We definitely hear you and are thankful for your info. Please let us know if there's anything else we can do for you.

    • Whack

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This is scam because you don't need it until you need it

      This review is from 2-Year Accidental Geek Squad Protection

      No, I would not recommend this to a friend

    • Geek Squad for the win!

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I love the geek squad warranty's! On any large purchase my husband and I get this! You never know when you buy a lemon, so this is awesome to have for those just in case incidents!

      This review is from 2-Year Accidental Geek Squad Product Replacement

      I would recommend this to a friend

    • Smart watch active 2

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I didn't buy any protection plan for my smart watch so i need to check that out next time I go to the store

      This review is from 2-Year Accidental Geek Squad Protection

      No, I would not recommend this to a friend

    • Samsung watch

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Sad to say the life of the phone is very short. i purchased it a year ago n it doesn't work anymore.

      This review is from 2-Year Accidental Geek Squad Protection

      I would recommend this to a friend

    • replacement yes service no

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I work on computers and build them and these guys have no idea what they are doing. But replacement plans are worth it depending on what item you have

      This review is from 2-Year Accidental Geek Squad Product Replacement

      No, I would not recommend this to a friend

    • Wasted money

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Waste of money, the band was so poorly made it fell of my wrist and is lost.

      This review is from 2-Year Accidental Geek Squad Protection

      No, I would not recommend this to a friend

    • Not very helpful

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Waste of money. The insurance you can get with your phone is just as good.

      This review is from 2-Year Accidental Geek Squad Product Replacement

      No, I would not recommend this to a friend
      • Brand response from GeekSquadSupport
        Posted .

        We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

    • Samrt Watch

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I never used this insurance for my watch also i want to buy a new samrt watch

      This review is from 2-Year Accidental Geek Squad Protection

      I would recommend this to a friend

    • Doesn't replace if you have any issue

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Go only with replacement protection plans. GSPR only does that. Do not buy this and waste your money.

      This review is from 2-Year Accidental Geek Squad Protection

      No, I would not recommend this to a friend

    • Always a joke

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      You'd do better just buying another phone. It's great for tech, but horrible service for their phones.

      This review is from 2-Year Accidental Geek Squad Product Replacement

      No, I would not recommend this to a friend
      • Brand response from GeekSquadSupport
        Posted .

        Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

    • misled

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      no one will help me. SOLD PROTECTION PLAN AND WHEN i WENT BACK TO BEST BUY THEY SAID THEY ONLY REPAIR APPLE PRODUCTS

      This review is from 2-Year Accidental Geek Squad Product Replacement

      No, I would not recommend this to a friend
      • Brand response from GeekSquadSupport
        Posted .

        From your post it looks like you have a Geek Squad product Replacement Plan, so no repair should be involved. Please give us a call at (800) GEEKSQUAD or (800) 433-5778 so we can look up your plan and give you instructions on how to get it fulfilled.

    • Not explained correctly!

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Salesman told me you could use for trading the watch in when the next model comes out. Found out that's not true... Returning this!

      This review is from 2-Year Accidental Geek Squad Product Replacement

      I would recommend this to a friend

    • I didn't get a notification about this plan ending

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      No updates of this plan in my account. Not happy with covid that these were not extended.

      This review is from 2-Year Accidental Geek Squad Product Replacement

      No, I would not recommend this to a friend
      • Brand response from GeekSquadSupport
        Posted .

        Hi Sandy. Thank you for taking time to share this with us. We're sorry about this lack of communication with your Geek Squad Protection plan. We appreciate the feedback however. Please let us know if you have any other questions or concerns we can help out with.

    • Geek squad

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Dont know haven't had to use it will see later i hope its good

      This review is from 2-Year Accidental Geek Squad Protection

      No, I would not recommend this to a friend

    • Samsung watch

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      It has not been 2 years i need my watch fix....place call me 2392206585

      This review is from 2-Year Accidental Geek Squad Protection

      I would recommend this to a friend

    • Bad

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Bad...... .

      This review is from 2-Year Accidental Geek Squad Protection

      No, I would not recommend this to a friend

    • Needs to be cheaper

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Was ok but amazon is cheaper so i overpaid so it was alit

      This review is from 2-Year Accidental Geek Squad Protection

      No, I would not recommend this to a friend

    • Dont

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      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      What a waste of money and what a junky watch. Just walk away

      This review is from 2-Year Accidental Geek Squad Protection

      No, I would not recommend this to a friend
    Page 291, Showing 5,801-5,820 of 5,992 reviews
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