Customer Ratings & Reviews

Of all the "extended warranty" plans I've ever paid for....the BestBuy program is the only one that is truly hassle free. No mailing anything in, no deductibles....just walk in with your broken item and walk out with a new one! Any purchase of $300 and up is worth it to me!

Generally, I don't but warranties because I never need them. And here 2 years later, I didn't Neff this one either. However the peace of mind these provide on the right products is worth it. Especially when you can extend them away the egg bees I'd the term. It's just good insurance.

When I had problems with my Galaxy Watch 4, I brought it back to Best Buy. The return went very smooth. My money was refunded (on a gift card) and only spent about 15 minutes or less in the store.

Buying this paid for itself! I never buy a watch without the warranty.

This warranty is a lifesaver! Had my Forerunner almost 2 years. The face was near cracking. Without question, I was able to replace my watch with an upgrade and purchase a new warranty! Can't go wrong!

I have purchased the Polar Loop2. This replaced my first two Polar Loop fitness trackers. I have purchased the 2-year replacement plans because they seem to no longer maintain the charge or the LED display would not illuminate. Purchasing the plans have saved me from losing out and having to pay full cost for a replacement within a 2-year period.

I purchase for all my electronics and Geek Squad is the Best!

Haven't needed this service for this product yet, but have used Geek Squad protection before. Very professional, knowledgeable, and quick. I don't hesitate to protect all my devices with a protection plan knowing the quality of service I'll get.

Could never make a best buy purchase without Greek squad coverage.

I recommend buy this warranty for the watch because this works perfect, when my watch have a year the battery began to discharge faster and just returned and got a new watch.

Even though the smart watch screen is made with gorilla glass and makes it virtually impossible to break it easily, it is a peace of mind to purchase a protection plan with it. It is a gorgeous watch with many functions that wow the tech geek within. For the price, it is a good quality watch and the band is rubber and very comfortable to wear, even while sleeping.

I love this watch. It has so many things you can do and I have a lot of medical issues. I can do a lot of them on this watch.

Every service and every product at Best Buy is often good.

I have several Fitbit watches (Surge, Blaze, Versa, Ionic, and the balance Aria), and they all work PERFECTLY. Apple watch owners just do not believe that the battery lasts between 5 and 7 days. But, the most important is their service. They reply timely (within hours) and never drop you, until your problem is solved.

I have used this service when my first watch stopped working while I was on vacation. Having the 2 year protection prevented me from having to buy a new watch.

since I got it only take it off for charging every 22 days,,,

The accident protection for best buy electronics is outstanding. Never have had any problems when the inevitable damage occurs. One of the main reasons I shop at best buy...

If you have this option available for the purchase of your electronics, then you should definitely get it. I got it for Samsung galaxy s3 watch that didn't pair good with iPhone, after I switch from Samsung phone. This plan gave me an opportunity to switch the watch to Apple watch.

Good customer service at Germantown store 10 of 10

I have always had an excellent experience when exercising my geek squad warranty.