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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 6,036 reviews
  • Rated 5 out of 5 stars

    Highly recommend for wearables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHile none of my fitband/smartwatches ever had any physical damage, these things are right there on your wrist and in harms way. It seems like the batteries start feeling their age right around the time the new model comes out so it can help offset the cost of upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was really great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased this 2 year warranty. I purchased it for my Fitbit and when my Fitbit broke, it was so easy to bring it in the store and get a replacement with no problem at all. It took about 5 minutes and because the Fitbit was actually cheaper at the time of exchange, I even got money back on my purchase. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but I'd imagine it's worth it if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and worry free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and worry free. Best buy is everywhere so very convenient. And cheaper than most cell phone companies that offer device insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for what the extra coverage protects. I haven't had to use it yet to see how easy it will be to use but if that time comes where I do need it I hope it will be an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very grateful that I have the opportunity to have a protection plan on this watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it with myFitbit. Great purchase. When I got back into Crossfit and wanted something to monitor my HR while doing so, the Fitbit Blaze and 2 year protection plan were a great purchase pair. I was able to replace my item with no problem after the band began to tear and watch had a hard time updating. Staff was fast and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend for teenagers watch purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the geek squad protection on this because we returned the watch and my son never used it. If he didn't return the watch, this would have come in handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection to have peace of mind. Haven't had to use it sor far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Murphy’s Law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan for the Versa watch due to ongoing design flaws associated with older models. It’s a highly used item and subjected to ongoing wear and tear. Also, I don’t know how it’ll hold out in swimming pools for extended periods of time. Haven’t used this yet but a small price to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was recommended to me I'm so grateful that it was it was one of the best products that we bought we're so satisfied and happy with the service and the professionalism and courtesy that was given to us we recommend this product to anyone who would buy it thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy watch 4 44m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch battery last long. Easy to connect to your phone good size too. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in the coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance has came in handy so many times! Gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope to never use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan for my smart watch cos it was inexpensive and given that I was replacing a watch that stopped working out of the blue, it seemed like a good idea. I haven't had to *use* the plan, and I really hope not to, but the peace of mind is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a watch previously where the battery was done within the 2 years and Best Buy gave me the full amount in a gift card. It was a very quick and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great, they really care about customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Fitbit Charge 2 with the best buy warranty and it was totally worth it! I had a problem with my band, and I could easily replace my fitbit and get a new one for it. The exchange did not take any time and I was helped out promptly. I did not have to pay extra to replace the band or for repairs as it was all covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maintenance agreement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it since i have about 3 brands of smart watches and non red of them have lasted a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Services , the one who help in my shopping day explain me the new features , the guarantee , the protetec plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel protected. I have never had to use them but I feel safe that if I have to use them I can count on them.

    I would recommend this to a friend