Customer Ratings & Reviews

Awesome guys and very respectful and professional!!!!

I've used this service a few times already with different products. Take my Bluetooth headphones for example. They stopped connecting to my phone and I took em back. They no longer had the similar product so BB gave me full in store credit for whatever I wanted. Buy it.

I always get the protection plans. They always come in handy. You never know when you are going to need them. With kids especially, you most likely are going to have something dropped, spilled, broken, etc. It never hurts to have that insurance.

I have exchanged a few products in the past throughout the years and never had a problem with Best Buy. The way they operate is in and out always without any difficulties. Recommend it to everyone when they buy expensive stuff or anything they deemed necessary to insure.

Can't complain, service is always great. I'm glad Geek Squad is there for the just in case.

Agents mointed the tv fast and where very perfessional

Been great so far..................................

There protection plan is the best I have ever encountered! Settling claims is hastle free! And if you don't have the best experience with your device, you have the option to select a different device more to your likings. I will never buy an electronic from any place else. And the all will have the Geek Squad protection plan!

I have a son with special needs and he has done some damage to his tablets. This has definitely been more than worth the money

A must for any electronic device. Don't be foolish and pass this up.

I LOVE my watch. Battery like is fantastic. I forgot it one time as I oeft for work and missed it all day. The capabilities amaze me

Replacement, was very easy for my smart watch. No questions asked simple process in the store. I brought the protection again for new device.

I have the fitbit Versa 4 does exactly what I want from a fitness smartwatch. I love the battery life of this fitbit, it is very accurate on the step count and sleep tracker.

Cheap for the length of protection offered. Nice to have for piece of mind. Haven't had to use it

Working with Geek Squad is usually pretty good. Most times, they are able to explain things I can understand. Very good service.

This watch is far more than I expected. Easy to figure out and great for everyday wear

Love the Geek Squad Protection. Bought it when I bought my Galaxy Active Watch, had a problem with the watch not holding a charge and Best Buy replaced the watch no questions asked. Best Buy is my go to place always.

In Puerto Rico we have no Apple Care. This is by far the best alternative here. Fast service. They gave me a couple of options when my watch’s crystal broke and gave me good recommendations.I think this is a no brainer. Buy this service with your device!

[Employee of bestbuy] I always purchase protection on my devices. Best buys geeksquad protection makes it easy to swap out devices if stops working properly.

I know most websites advise against getting these types of protection plans, but they have saved me a ton of money on a computer and 82" screen TV. I just now purchase the plans and don't even think twice about it. At least for me, it has been worth the money!