Customer Ratings & Reviews

If you do not have toalt tech this is a must have. Wear the item and hope it never fails, but if it does your protected even when the replacement is no longer available.

Geek squad protection is one of the best things to have on any item. I get it in every product from Best Buy I buy and I’m considering total tech.

they tell me that samsung does not make smart watch 5 any more

Use the Geek Squad protection on all my major purchases. Definitely worth the investment. Had a TV go out right before expiration of my coverage. Best Buy did a great job at getting me credit towards a new TV also gave me the option to have it replaced with a like model.

We never leave our puchases without protection. This and registration of warranties pay off.

although I have not used the insurance, I am satisfied that I can use it at any time

Purchased to cover my new Samsung S3 classic. After about 6 months, the device bricked after an OTR OS update. This coverage refunded my full original purchase price, and a new one was rush ordered with the credit. Two days later, I was good to go. No out of pocket!

I would not buy a Smart Watch without the Geek Squad protection. I have had very bad luck with multiple brands, all of which were covered by the Service Plans.

Our insurance has come in handy ! I got this for my boyfriend who is clumsy and don’t need to worry about having a backup

Simply the best option out there. I've been buying the protection plans for the longest times, not just for BestBuy but, other stores, and have to say that BestBuy, is simply the best.

when my last Fit Bit was a week away from my insurance ending..the band started to separate..I didn't know If my coverage was still active..went into Best Buy and they looked it up..I was able to get my new Fit Bit..easily..and bought the protection plan again..

They are very knowledgeable groups to help with technical questions

Got the geek squad protection due to the fact in case something serious happened to the product in question im not left with something I can not fix. Hopefully I will not have to use it but got it just in case.

I love having protection on the things i purchase. Even if i never have to use it. It’s better to have and not need it than need it and not have it.

I had a issue with my Samsung watch but the geek squad handled it. I'm thankful I had it.

More than I could ever wanted. Just looking at this watch is gonna make you want to run.

I chose to get this support just in case I needed the support. Glad I did not need. However, would have been a better deal if it was for 5 years at a better price.

Definitely would recommend had to get mines worked on and they ended up giving me back the amount I paid for it. Definitely worth it

After daily wear for almost a year, my Gatmin tracker wrist band gave out a bit. I took it back to my local Best Buy store and within 15 minutes I walked out with a brand new tracker free of charge. I am so glad I purchased the Protection Plan because I love my Gatmin tracker !!

I had bought a gear s3 Frontier watch at the beggining of the year and it broke. Sent it to Samsung to get it fixed. Got it back and still didn't work. So I bought a new one because they were no help when I called back a second time. So I bought the protection plan