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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,036 reviews
  • Rated 4 out of 5 stars

    Good Insurance Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fit-bit watch for my son as a X-Mas present. He is very happy with it so far as you uses it all time when he goes out and does some running or walking exercising. We bought the Accidental Replacement Warranty for the product in case something happened to the fit-bit. This gives my son a good piece of mind on the product. As of now he has not had to utilize this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I saw I bought this protection plan. Having to keep gluing the wrist bands onto the watch. Will take it in and get a new wrist band. Watch works great, the wrist band keeping coming off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy , recommend, been with it for 2 years can complain

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're already spending a bit on whatever technology you're getting, it's always worth it to purchase Geek Squad protection. They're awesome and helpful and are there if love happens and things get cracked/broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY YOU'RE THE BEST....I'll always purchase from you and also let my families know about you

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great watch

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] One of my favorite watches so far. Not only works as intended but does what I need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far it's working pretty good it has everything I was looking for and it always holds a pretty long change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend especially with an expensive purchase such as a wearable device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting the protection. When it came down to repairing my Samsung watch they gave me the option to exchange the watch for the same one, or upgrade to the latest. I just had to pay the difference.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the protection

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always will love the protection plan. If it can't be fixed they'll give you back your money to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my Fitbit's band and I happen to call and see about what was covered and to my total surprise, they said everything and to bring it in and get another and that's exactly what I did=ssssoooooo happy I paid the extra$$$for the coverage...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but hope all goes well. Seems like a good coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek squad to all electronic purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful, kind...and respectful. That's I use use geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have purchased the warranty. I purchased warranty over screen protector since it covers that and screen protector does not last that long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans...they are a bit pricey but worth it in the long run ......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever. Last year my watch died and i can request the warranty i replaced for a new one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great pricing on the protection for the product in case anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have made a better decision to add this protection plan, my old fitbit was tearing and I went in to get a replacement and instead left with an upgrade for no added cost!! only had to pay to add the protection to the new device. I was so excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is top notch. If i have a computer question they are so very helpful and if my clothes dryer quit working they are there to stand behind it and have it repaired as quick as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased and used Geek Squad a few times and have always had a great experience.

    I would recommend this to a friend