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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5983 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 5,983 reviews
  • Rated 5 out of 5 stars

    Good for high-value personal electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for high-value personal electronics like a smart watch. I always get the extended protection when I pick up a smart watch for family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my Moto360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't have felt comfortable getting such an expensive watch without some kind of protection. The plan has accidental damage so I don't have to be uber-paranoid about wearing it, and I can enjoy it while out in public.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the protection plan for items like smart watches and headphones. It is the best protection you can get and there are no hidden surprises. My Band 2 was replaced after it didn't want to hold a charge. Received a new one in the store. Terrfiic service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know i have protection on the technology. This came with the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome service couldn't say enough good things about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a few of these for loved ones. They were at aws about the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed, my galaxy watch active 2 was discontinued and they replaced with a new galaxy watch 4. I will always buy protection plans now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit and wear it pretty much everyday and every night. It was sad when I woke up one morning and the strap had fallen off. Luckily I had a warranty and it was an easy exchange, plus they gave me a pro-rated warranty for another two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you have a lots of electronics and need service. The greek squad helps fix your electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good option for your watch repairs! I had geek squad help me find the perfect watch and the customer service was very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch Maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used the service on this watch, but you’ll have great maintenance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement a plus for at-risk products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife a high-end watch, and like all beautiful and delicate things exposed to the real world, replacement insurance is a wise choice. Especially at the cost of the service versus the cost of the watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE REPLACEMENT PLANS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has such a fantastic deal with their replacement plans. They're easy, reasonably priced, and a lifesaver if your expensive product breaks down. Go to customer service with your old product, leave with a brand new one. There's no catch. It's that simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, personal very friendly. They solved my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you learn anything fro m me today, invest in the Geek Squad Protection!! You never know when a stupid mistake will ruin hundreds of dollars worth of equipment but then your extra $20 - $200 investment either repairs or replaces it without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental GS protection is a must. Imagine bumping your wrist against something and breaking your heart. It happens quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    giving it 5 stars but hope I don't have to actually use it, that is when you really see if it is worth 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for my last garmin and they made it so easy to get a replacement when it stopped working. Everyone who helped us in the store was super friendly and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq. Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2yr accidental protection. For the price. Not a bad deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with Best Buy products . Only place to get electronics. Customer service is awesome. Will help make sure you understand how to use your product before you leave . And will also make sure that you can protect your product it . With a warranty

    I would recommend this to a friend