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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 6,036 reviews
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you have the watch its all covered and good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have had ann issue they were able to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your guys are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ol’ geek squad saving my butt once again after time and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. can always count on them. cpc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at a reasonable price. I always get the warranty and until now it has been easy to get repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have good service from the agents that set up my watch and phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans , I’m glad I did because my husband watch just went out for no reason. We are able to take it to geek squad with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase a plan with every device and electronic.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Just in case you never know. Better to be peotected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ALWAYS HELP OUT WHEN MY DEVICE HAVE ISSUES AND RESPOND FASTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All warranties from Best Buy are WORTH EVERY PENNY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time when my warranty is about to expire from Best Buy, my product always had something wrong with it after wear and tear so Best Buy is the leader when it comes to BEST warranties on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All warranties from Best Buy are WORTH EVERY PENNY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time when my warranty is about to expire from Best Buy, my product always had something wrong with it after wear and tear so Best Buy is the leader when it comes to BEST warranties on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection is necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes good to have protection is necessary haven't had to use but its a necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Policy easy to use, paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson broke the screen within 5 months. DIL brought the tablet in for a fix, but they gave her a new one for the grandson. Best policy yet because it was really used and easy to get a replacement product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replaced my broken watch without hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having peace of mind. Well worth the cost of not having to be extremely careful with my delicate devices. Im a firm believer in warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased the Geek Squd protection plan in the past and been very pleased with the cost and service. Depending on the cost of the item being purchased, this is a good investment....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost. Great services and covers all technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Galaxy Active 2 watch had the back fall off... I glued it back on which eliminated them fixing it. So I got the protection this time.

    I would recommend this to a friend