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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 6,036 reviews
  • Rated 5 out of 5 stars

    Protection has been a great value for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Geek Squad protection on several items and any time I have had an issue with one of those devices Geek Squad has taken care of my issues without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel lost if I don't purchase this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything over $100 gets the Geek Squad purchase in this household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchase the warranty because a year after having my watch I had trouble with the power button. The warranty process was very easy and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the 2 year product replacement to my vivofit Jr. 2 purchase was SMART! Geek Squad has amazing efficient customer service. Smart purchase, especially for tech gear used by young children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughters Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had asked for one of these for Christmas. When I began the price search I found that BB had the best price on line. Ordering and pick up were very easy! She was so surprised and wears it every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to always purchase the Geek squad product replacement warnty because it give you confindence that you are covered for any damage of the product, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice , buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do buy it, I highly recommend it. my watch broke down a little over a year after purchase and it was covered and so I got a brand new watch :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great. They're helpful with getting a product up and running so I don't even have to think about it. Just start enjoying using your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped offset some of the cost of installion for all new kitchen products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Excellent service for produce replacement, very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend buying the geek squad protection! It is worth every penny! Such an easy process to exchange your item if something doesn't work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection plan!!!! I've had to call on my protection plan to replace screens and charging ports. Ok so you do have to surrender your device for a time, but you don't have to purchase another expensive piece of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product goes through lots of wear and tear, and so I am so pleased that I have this warranty plan. So helpful and I would strongly recommend this to people who buy expensive things at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured the warranty was mandatory with a smartwatch. For a extra 40 bucks and 2 year coverage, it's a peace of mind on a watch that has a msrp over $300

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is like no other. Best Buy honors their protection as promise without hassle. I keep receipts on all purchases OVER $100. THANK YOU BEST BUY AND GEEK SQUAD. I'm a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way to go with this no hassle warranty works great I have used the Geek Squad protection in the past and will continue to purchase it into the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box to save a a few $ and it was locked by the previous buyer walked in and they handled this issue wonderfully walk out with a replacement 15 mins later. Geek squad on their game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ……….. xxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxbbbbbbbbb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had insurance on my first Fit bit charge and it broke after a year and a half. I took it to the store and they replaced it right away without any problems. it's totally worth it to pay extra for the warranty

    I would recommend this to a friend