Customer Ratings & Reviews

I would definitely recommend getting this for all big ticket items at Best Buy. They really stand behind the warranty and the service has always been great.

I recommend this to anyone purchasing a Fitbit. It covered a Fitbit when it stopped charging. Saved my friend from having to put out the $ again for something that went wrong and wasn't her fault

The Geek Squad warranty for my Samsung Galaxy Active2 watch gave me peace-of-mind on my purchase. Excellent customer service when questions arose.

Very knowledgeable, and always happy to help. Overall a great experience!

Buying a protection plan gives peace of mind in case of some catastrophic failure event that damages your product, once. You need to purchase it again for your replacement product, fair enough.

Easy to add the new upgrade on the computer. The whole process took less than 20 minutes.

Great service! Highly recommended. Worth the cost!

Haven't had to use yet nut sure if needed it will definitely help me out

I was unable to use the warranty on the watch but the warranty with the phone was excellent. Any time I had an issue Best Buy was great. Cracked screen=new phone and were very willing to help

Always good to get protection on expensive items. You can never go wrong with geek squad.

Haven’t had to use this and hopefully won’t but should be worth it if needed

Thankful for this protection. Was within 2 months of warranty expiration when watch quit. No problems at Best Buy. Great service!

Protection to help ease the mind is always a good thing.

Protection to help ease the mind is always a good thing.

Easy to use. Walked in, explained the problem and worked it out.

Better get this warranty with smartwatches. The glass is fragile!

Great protection for products that we enjoy. Without any hassles.

My daughter attends a college 7 hours from home. When she had a problem with her computer, she just went to Best Buy and the Geek Squad was there to help.

i'm keeping my Samsung Galaxy Watch 4 classic protection with Geek SQUAD just incase something happens to it.

I had an issue with the band on the fitbit. No questions asked, best buy replaced the entire device. I always get protection and always use best buy. No hassles and the people there know their stuff.