Customer Ratings & Reviews

Very much needed this protection as the item had defects and the original warranty had expired.

Helpful when my friend found out that Fitbit bought Pebble. They gave us an e-mail about trading the watch in for a fitbit of his choice. Although he decided he liked the watch more.

I ordered a TV and the geek squad protection and not only is it good for peace of mind but they deliveed my TV with no trouble and was very easy

Always, always, always get the Geek Squad protection, it's worth the money!!

I purchased the extra accidental protections or my Fitbit charge 2. It will cover the battery and anything that happens to it that might not be covered under the manufacturers warranty.

Havent had to use it, but wish i had gotten my watch3 from best buy to be able to get it... would have saved me.

It is easy and worth the money you pay for! I hate dealing with the manufacturer, best buy makes it easy and quick!.

The agents assisted with installing virus protection on my laptops, smartwatch and they helped installing my printer. Well worth the money.

The cost for Geek Squad protection has gone up slightly but it's still a good option to have. Too many things break too quickly or just stop working. I can depend on this for a replacement.

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I think that I prefer this 2 year protection over a month to month protection plan. Any longer and the device will probably be outdated.

This added security has benefited me in the past when I’ve had issues with product failures. Would not think about purchasing electronics without this value service from Best Buy.

Since I could not reconnect my Fitbit to my cellphone I had to return it to the store and get a new one. Best Buy gave me no problem with the return because I had this GREAT WARRANTY.

Bought for my Fitbit in case of any issues and worked great when I did start having issues with my Fitbit. I was able to take in and just swap it out for a new one which was awesome!

What worth the money to protect your investment for up to 2 years any problems they will take care of it I've never had any questions asked.

All i can say is probably only good thing i purchased with this watch... i highly recommend with any electronics to purchase.. because ive had to use mine on a few products from bestbuy! Will say they have been helpful and nice.

2 year accidental replacement, I've used it a few times and I love it, specially because they replace your item for a brand new one or other item for the same price.

I had a fitness tracker that he band had broken, the ban is not replaceable so BestBuy gave me a new one, no hassle, do wait just got it done and I was on the road again.

I love geek squads I think is the best I don’t have any problem whit they all my problem the give me solution I’m happy whit geek squad

Haven't needed to use it, but always good to buy protection plans with electronics.