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Customer reviews

Rating 4.8 out of 5 stars with 6038 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 6,038 reviews
  • Rated 5 out of 5 stars

    Geek Squad got me in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely apprehensive about purchasing initially but it really came in handy and the exchange process was seamless. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek Squad is a good resource but they should be available to answer any and all questions that you need if you have a best buy card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement plan is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase a fitness tracker without the plan!! I would be out a lot of money from failed fitbits, but thanks to the protection plan, I'm covered. Worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return my Fitbit charge used the warranty I had purchased no problem at all they returned it no questions. If you buy a Fitbit I strongly suggest you get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not tech savvy, so to me, it's always worth it to pay the few extra dollars for peace of mind and ease of replacement/service. And the In-Store Reps are always patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent way to protect your investment. I have used this many of times. If they cannot repair the device they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty because you never know what could happen. I have used my warranty several times and I have never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy , helpful, attentive . I am glad i have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two year warranty is good to have for your watch because you never know when it might break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe, than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Samsung - Gear S3 Frontier Smartwatch as a gift & the gift giver also added on the 2-year Accidental Geek Squad Product Replacement. Better safe, than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to protect your electronic investments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to cover yourself with their great coverage plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan geek squad helps you through each step that you have a question with and they find the solution fast as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the warranty! It is totally worth it. So easy to get your items repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the washer and made sure it worked without leaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad make life easy with this protection plan. Whatever the issue is with your product, they make the exchange easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replace program is a great idea for watches and such. I’ve had my watch break down and they helped me fix and replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for almost everything I purchase from Best Buy! Whenever I've needed it, it's been a seamless process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Frontiers screen went out and I had the Warranty. So I was able to replace it because i had the warranty so I bought it again.

    I would recommend this to a friend