Customer Ratings & Reviews

So happy with Best Buy products . Only place to get electronics. Customer service is awesome. Will help make sure you understand how to use your product before you leave . And will also make sure that you can protect your product it . With a warranty

I accidently broke my watch running and I was able to go to Any Best Buy and replaced it so fast. Only thing it did not have the same watch. But I upgraded even better at a cheaper price. Accidents happen all the time. It is better to be safe than sorry.

[Employee of bestbuy] Agents were honest and knowledgeable about wear os and helped me get my watch set up in no time

Awesome! Recommend that everyone get the warranty. My watch was almost 2 years ago and I got a new Galaxy 4 replacement when the steps stopped counting.

I bought a Fit bit for my 10 year old daughter for her birthday. I don't usually buy replacement plans but I feel more comfortable knowing if something happens to her Fit bit that we have something to fall back on and are not just out the money for the entire purchase.

my fitbit needed to be replaced because the screen had ripped off from the base unit. I walked in, explained the situation and got a brand new replacement without any hassle. This is the type of warranty you buy for breakable things; warranties done right! A+

Very informative and super helpful! Highly recommend Geek Squad coverage on every item!

So, so, so worth the money spent! One watch stopped working but because of this Geek Squad protection, I got a newer version watch 100% paid for with new Geek Squad protection!!

They fixed my computer. Way to much inappropriate pictures of myself. I have a hangnail fetish. The geeks helped me realize my problem and I am currently in therapy. Thank you geeks

Get my products ready to be use. No worries they get it right all the time.

I Love all the features and stays charged all day.

Great product. I cannot leave without my watch. I love it!

Always, always buy the warranty so in a couple years when battery isn't working very well you can trade it in for a new one.

I take advantage of the warranty that I buy. My Fitbit takes a lot of usage by me during my many workouts and sometimes become damaged. Due to having this warranty, it's a seamless process of getting a replacement. Definitely a great price for the warranty!

I alway get Geek squad protection on all my electronics, its great to know that if my device fails I can get it replaced at my local store without having to ship it and wait weeks like other stores replacement plans.

I'm not usually on board with buying the extra protection, but I got it on the Vivoactive HR watch for my son, which has been a lifesaver--we've had so many issues with the watch, but each time, we bring the watch in and they hand us a brand new one. Easy!

Worth every penny to purchase the extended warranty. I can't tell you how many times I've bought the extended warranty on everything from BestBuy. Best Buy never fails and lives up to its reputation

The guy that was on the counter was so nice and very helpful.

Excellent service, very professional and friendly. They solved my problem. I recommend them.

So far so good....need to make an appointment to learn more about the watch i bought.