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Customer reviews

Rating 4.8 out of 5 stars with 6040 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,040 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my watch broke, Geek Squad instantly accepted my broken watch and led me to replacing it for no extra charge. Of course, unless I wanted something more of cost, I only needed to pay the difference. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my smart watch with the protection plan. Thank goodness I did! I smashed it and shattered the screen. Took it back to Best Buy, paid for another protection plan and walked out with a new watch, no hassle!! Never buy without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling of being reassured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to just it yet but I feel confident knowing it is there when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me a gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent collected after i told him what happened and gave me a gift card which I used to get watch 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to buy. I would much rather be safe than sorry, and I feel much more at ease. The last time I bought something from bestbuy, I cracked the screen, and didn't buy the protection plan. I definitely wished that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the replacement warranty I bought. It is worth getting especially if something happens to your watch. They take it back and give you a new one no questions asked. Do not skimp on this on any of your products you get from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending of what electronic I purchase, I do buy an extended warranty with best buy, just as a piece of mind. If you'll invest your money into a gadget or an item you wish, protecting that is always the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my watch charging. I went into store, they looked it up to confirm warranty and told me to get a new one off the shelf. No questions asked. A must have for any tech gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased protection plan and they always deliver quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. I like the fact that I can monitor so any things with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this coverage on my Samsung watch. I work as a nurse so it's nice being able to exchange my device when I think it is acting up or what ever issue i feel it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was super helpful in finding what i needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the peace of mind that I get from having Geek Squad protection. Almost always purchase this option when buying things from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the option of purchasing accidental protection makes me feel like best buy really stands behind their customers to support them in the event of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Buy Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this extra cost for anything you plan to use on a daily basis. Best Buy is wonderful and so easy to use when purchasing this plan. You can simply choose a new on or apply it towards an upgrade. With every dime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t need to use this but if I do I’m glad I bought the extra warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this warranty a couple times on different purchases. And I have had no problems getting my situation corrected quick and easy. Definitely worth the extra money. Saves you a lot of money and headaches if you ever need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had one problem when I dropped my camera and broke my lens. I took it in dropped it off, a week later it was replaced and returned to me at no charge and as promised. The best trouble-free transaction/coverage I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reccommend the Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to take out the additional 2 year Geek Squad Warranty just in case something happens to the watch, it can be replaced. I would recommend the protection for that rare occasion if it broke or was lost, you are vocered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must always for watches... perfect option, easy change

    I would recommend this to a friend