Customer Ratings & Reviews

Awesome service. Extremely useful in certain situations

My husband's Fitbit surge wristband broke after a year. Since it wasn't a manufacturer's defect, we had to repurchase the warranty with the replacement. However still worth the $50 for a brand new surge. Easy to exchange @ store!

A great watch. It keeps a charge for a very long time.

The service provided was great. The employee was very well informed and explained everything.

Needed protections for my watch! At ease knowing i can use it whenever needed

I like everything on this. That was one of my best purchases, so i recommend it to anyone who is interested

I always get the accident protections for all my devices. this product is a most have. When u do a claim it is easy and they take care of the item and fix it right away.

Great thing to have on your purchases . If I have something that stops working, which I have. It is simple , quick and easy to go in store to either get something fixed or replaced. Saves time by not having to go to the manufacturer.

Excellent product , I always like to buy at BestBuy excellent costumer service.

Good service, personal very friendly. They solved my issue.

Very easy to use program and provides great peace of mind while wearing your watch in active situations.

Affodable, hassle-free claims. I would prefer this to any manufacturer care plan.

I recently tried to rest my Fitbit charge HR to give to my mom since I got a new one. After trying to reset it it wouldn't come on again. Best Buy's warranty covered it. I got the newest version charge 2. Didn't cost me nothing more!

Geek squad has always been helpful to me. Exchanged my watch since it was under the two years warranty.

It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

Have not needed it yet but happy to have it 100%. Happy customer

Awesome product. Best Buy has great employees that go the extra mile with a smile. Happy to have a brick and motor store to go to for devices, dvd collections, etc.

All my experiences have been positive in the last twk years.

We have always had good results with the squad every time

Thanks for the watch its awesome and the insurance is the best