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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 6,036 reviews
  • Rated 5 out of 5 stars

    Fantastic product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use this twice with a Fitbit, once for the charging port and once for the band. Both times the issue was resolved effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely what you need on a watch. My 1st Samsung lasted just under a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection for Garmin S62

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend buying this protection for all electronic purchases; it's worth the leave of mind for 2years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta pay the fiefdom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta pay the fiefdom if you want good service on the products at BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can rest easy knowing my smart watch investment is covered by Best Buys legendary warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always takes care of any issues, I have had with items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they take care of you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GreekSquad took care of my issue for a previous watch that was acting up. They totally changed ordered me a new one and replaced it for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this for my new product but have on past and it is well worth the money. If fitbit quits working take it to Best Buy and get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad my son convinced me to add the Geek Squad protection plan. It's worth every penny. I will always include that with my future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nasir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for all you electronics save time an come home wen your availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy exchanges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad and Best Buy make it super easy to return or exchange defective products, extremely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you dont sync the device daily, it will eventually add up and will never sync to the fitbit app. good thing I bought the 2 year plan from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used but always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always ...never an issue ever. S definitely would recommend to anyone wanting peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent option to purchase for wearable devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision was to purchase the extended replacement warranty on on my fitness bands since they are wearable and susceptible to damage and/or failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall service was excellent, didn't have to wait once order was submitted online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall service was excellent, didn't have to wait once order was submitted online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall service was excellent, didn't have to wait once order was submitted online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is always a must for electronics. I've had issues in past and used my protection and was able to get it replace with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. So easy to use when products are purchased in store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe, and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peice of mind knowing that if anything happens it is backed by one of the best warrenties in the industry .

    I would recommend this to a friend