Customer Ratings & Reviews

Always go with geek square service— so helpful with everything!

Watch is nice but the battery life us really bad i have to charger twice a day

Got this product not too long ago and love it. Would definitely recommend this to friends.

So I purchased the accidental protection because I planned on being extremely active with my watch. Which I was and ended up shattering the screen right before the pandemic. All businesses including geek squad ceased operations so I couldn't come in and ask questions about repair. So I called and asked for a replacement when they started curbside. They told me I didn't have the right plan for that. I waited months for them to start opening for appointments again. Only to get a gift card for what I paid for the watch minus the $60 protection plan. Unfortunately, I bought the watch on sale and so now I have to cover the difference out of pocket. Plus purchase another protection plan. No one told me the protection plan was basically a 1 time use and then you have to purchase it again.. didn't think it worked like that. I understand 1 replacements per year or something like that, but jeez. I'm out of pocket $100 extra because of the "replacement voucher" as it should be called and the difference in sale price. On top of that I had to wait 4 months for them to do basically what I was asking for immediately after the accident. Geek squad is a joke.

Always Satisfied with geek squad protection with all my stuff.

Great watch i would recommend purchasing this watch

The agent came to my house within a day and fixed my washer. Very helpful.

Great product, excellent services and great professional workers

Great product, excellent services and great professional workers

Very good nice product I recommend very much so get it

My Fitbit band broke, I called and explained what happened. They were very helpful and replaced my Fitbit.

cannot imagine why anyone would NOT purchase the extended warranty -- I have used this three times now

Warranty is very helpful and a time saver for any issues.

A must have for any product. You just never know if you will break it or it stop working

I usually don't purchase the warranty, cost value but the item was for my daughter and it was priced right.

Can't go wrong with a good old geek squad, especially with 2 kids.

The product replacement warranty is amazing! I've never had a problem returning a defective product.

Hands down one of the best product replacement plans. Def buy for any purchase! It’s worth it!

Great value insurance make sure to get it to protect your items.

My heart rate monitor died after a year and I was able to take it in and get it swapped out no worries.