Customer Ratings & Reviews

There protection plan is the best I have ever encountered! Settling claims is hastle free! And if you don't have the best experience with your device, you have the option to select a different device more to your likings. I will never buy an electronic from any place else. And the all will have the Geek Squad protection plan!

In Puerto Rico we have no Apple Care. This is by far the best alternative here. Fast service. They gave me a couple of options when my watch’s crystal broke and gave me good recommendations.I think this is a no brainer. Buy this service with your device!

Smart employes, was in and out. Best part I left happy!

I get this coverage for products that are more costly and that have a tendency to break. It has helped to reduce costs for replacement or totally replaced the product. The sales person may be able to tell you whether it is worthwhile for a particular product.

I know most websites advise against getting these types of protection plans, but they have saved me a ton of money on a computer and 82" screen TV. I just now purchase the plans and don't even think twice about it. At least for me, it has been worth the money!

I love having the warranty, great customer service when I've had an issue. Will definitely continue buying my smart-watches here.

Protect my watch! Havent had to use it yet! but with a pricey watch like this gotta have a back up plan!

Bought this so my girlfriend can wear her watch at work without worrying about damaging it. Money well spent on peace of mind alone.

The Geek Squad protection is well worth having on any product you purchased. I used it a couple times and received a replacement right away and hassle free. Customer service was more than pleased to give me an exchange when I needed it.

Having the geek squad for any of your insurance for anything you buy at best buy they will fix it and they will do it right and they make sure you leave satisfied and you leave with all your equipment fixed and all your questions answered

Always get the GS when getting items that might have accidents.

Protection warranty ia very needed for this watch. The last version was ruined by sweat making it's way through the seal. Hopefully this version doea not have that issue.

Very easy to work with. They were ready to do what it took to make me happy. I had two service people working with me to solve my problem.

Ive had a number of different fitness watches. 3 garmin vivo fits and then switched to a samsung fit and now have the samsung fit pro. When something goes wrong (vivo fits screens stopped working on all 3 devices I had, samsung fit stopped counting steps)with the device I bring it in and get it replaced!

Had to use this on another product and highly recommended.

Family is hard on electronics. Would never buy without extended warranty. Even if never used, worth it for the piece of mind.

So excited to have this extra added protection and peace of mind.

YUP, geek squad has traded out our device when it has failed no questions asked. Simply told them that it broke and they honored the product replacement. Very happy that I bought this coverage will do so with future products with Best Buy.

I wouldn't buy a smart watch without Best Buy's 2 year replacement coverage. Too many horror stories about manufacturers finding the failure to be non-warranty. I've had bad luck with my smart watches, but covered by my plan.

I bought this with a watch I bought 2 years ago, after running, swimming, hiking and doing all different stuff, the watch took a beating and still handled everything. After everything, the watch was im good condition. Recommend getting it for any product