Customer Ratings & Reviews

When my watch broke, Geek Squad instantly accepted my broken watch and led me to replacing it for no extra charge. Of course, unless I wanted something more of cost, I only needed to pay the difference. Highly recommend.

Geek squad is very knowledgeable and helpful! I highly recommend them for all your best buy electronic purchases.

Geek Squad helped me set up my new Galaxy y 4 watch and install apps I needed on my phone

The geek squad service is great and well worth getting the extra protection. They will replace or give a gift card for new purchase if anything goes wrong.

I always recommend getting the Geek Squad protection. Helpful anytime have had to use it.

Needed protections for my watch! At ease knowing i can use it whenever needed

Great quality, perfect size. Havent had any problems with it at all. Was a gift for my husband and he loves it

Best Buy's warranty is worth every cent. Beats the mfg warranty as well. My first band lost it's charge immediately and best buy was great about a replacement. Even fitbit or any other company doesn't offer this protection! Highly recommend.

Bought my smart watch with the protection plan. Thank goodness I did! I smashed it and shattered the screen. Took it back to Best Buy, paid for another protection plan and walked out with a new watch, no hassle!! Never buy without it!

Excellent product , I always like to buy at BestBuy excellent costumer service.

Great i like this is one of the best that i know re

We have always had good results with the squad every time

I love the replacement warranty I bought. It is worth getting especially if something happens to your watch. They take it back and give you a new one no questions asked. Do not skimp on this on any of your products you get from Best Buy.

This is a great service to buy. I would much rather be safe than sorry, and I feel much more at ease. The last time I bought something from bestbuy, I cracked the screen, and didn't buy the protection plan. I definitely wished that I had.

The service provided was great. The employee was very well informed and explained everything.

All my experiences have been positive in the last twk years.

This is a great service. Since I’m an older Adult it’s better that I have something like this because I have no idea what’s wrong with anything when some thing does go wrong.

Have not needed it yet but happy to have it 100%. Happy customer

I decided to take out the additional 2 year Geek Squad Warranty just in case something happens to the watch, it can be replaced. I would recommend the protection for that rare occasion if it broke or was lost, you are vocered.

I highly recommend this extra cost for anything you plan to use on a daily basis. Best Buy is wonderful and so easy to use when purchasing this plan. You can simply choose a new on or apply it towards an upgrade. With every dime!