Customer Ratings & Reviews

I always get the protection plan and it serves me pretty well

Geek squad is always there with great advice and information. I have never been disappointed with them in the store or in my home.

This is coverage for a heavy use product. Absolutely get this!! I have had to use it two times already and it has paid for itself multiple times over!!! An absolute must if you buy a Fitbit.

love my Galaxy watch. The store representative was nice. She explained how the watch works and all of its functions and capabilities.

I always purchase geek squad protection along with almost all the items I purchased from Best Buy. It's the best way to keep our product protected

So worth every sent geek squad is fantastic. Covers damages that aren't covered by the 1 year warranty.

this service is great for a great price compared to other places,

On almost all electronic purchases we make at Best Buy we opt for the extra protection. We have used this program may 2-3 times and the employees are always so accommodating and helpful.

Very much needed this protection as the item had defects and the original warranty had expired.

This is a no- brainer. Purchase this ! Two years to decide if you want to exchange your product! Plus you get your warranty funds back! I have used this on 2 occasions with absolutely no issues

Pretty much a must have. Security is always nice, it was awesome to see it offered on a product that will be used frequently. Would recommend!

I recommend the warranty on certain products. I have it on my Fit Bit and have had to exchange several times. Aside from having to drive to the store, the exchange is easy. Very worthwhile to have.

I paid for this service but I haven't needed to use it at all

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

Geek squad services, a must purchase for the accident prone. Always there in a pinch and always saves me from myself.

Extends the warranty! Good, since FitBit products usually last under 2 years before some damage happens. Appreciate paying a little extra for damage I might cause that Best Buy will cover!

Probably one of the smartest choices I made this year. My Fitbit Charge 2 wristband broke after 5 months of use. Brought it back to the store and it was replaced with no questions asked.

it let's me kno my watch is in good hands and it is protected to the things that could accidentally break it or any damage to it will be covered .

The agents programed my watch and reviewed basic use instructions with me. I had a connection problem and when I came in they fixed the problem had reviewed me how I could correct this through using the website. Excellent customer service and patience.

Easy to buy and easy to walk in and get repairs when needed. Looking forward to have l having this protection.