Customer Ratings & Reviews

They have always helped us whenever we have had issues. Great customer service!

This protection contract has always been honored at Best Buy for me. No questions asked.

Always use protection never know when it will break

Good product. Haven’t used but gives peace of mind

Geek Squad helped out with exactly what was wrong with my laptop. Great timing

ALWAYS!!! Any chance you get. Get it. Nothing sucks more than having to pay full price to replace something you just bought a month ago. Does it cost more? Yes. Is it worth it? Absolutely.

[Employee of bestbuy] It literally gets you a new item. As long as it's GSP-R it's a replacement (R). Which means they just give you a new one. If you're wearing out items or just know they don't last get the protection and you saved yourself down the road.

Have not had cause to use this yet but I sleep soundly knowing I can.

Its a fantasic implement of war when i fell into the sink whole benth my home i ended up fighting the unferground rat men of cattoul. With my trust keyboard at hand i waged a hard fought campaign of conquest steddly conquering the outder cave's of the rat men to resch there capital once there keyboard in hand i challenge there leader greywisker-mechwhitetale to a duel we played a round of team fortress 2 me esaly coming out as a clear victor to the rat king i am now a ruler of a undergrounf kingdom and plant to inviade urope in the mear future 10/10 would by the key board again.

Great keyboard, very fast and responsive. Great software as well

This was purchased for an SSD. I do this for all my electronics and I am an Elite services subscriber as well. It is very nice to be able to get on the Best Buy site, login and start a chat with a Geek Squad agent to resolve issues on my 4 PCs. When something requiring them to physically work on a machine happens, I make an appointment, take it in and its either resolved while I wait or I come back a day or two later, and its covered in cost of the elite subscription. For me, it makes total sense to have that peace of mind. Lastly, when you are considering a purchase, its great to get on a chat session and ask them the pros and cons of a purchase. My last was a color laser printer and upcoming will be a heavy duty (gaming type) laptop for design work. There are details they provided I would never have known.

Very easy to replace. Understood what I needed and was able to follow through.

Both amazing keyboard and a mouse, steelseries is where its at

The keyboard it’s self was very nice the Omni point switches really helped my game play and react faster if your looking for a good keyboard and have the money for buy the apex 7 Tkl the rgb adds and with the oled you can switch the rgb with the Omni point actuation I defiantly recommend if your looking to buy something fast.

I hope I don’t need it! Bought this for my ledger.

Was decently priced, I was not pressured into getting it,, and I believe it's worth it. I have had this coverage in the past and I have not had any issues with getting stuff repair or replaced.

Best thing money can buy! I would never leave without purchasing this protection!

This is excellent and precisely what I was looking for.

Easy to register online. Gives peace of mind for accidental drops or spills. Staff explained the process well at checkout.

Little over priced in my opinion but good for your products great help and replacement