Customer Ratings & Reviews

Excellent service and options having this plan. You would not regret any single penny

Have not needed yet protection yet, keyboard working fine.

Love the 2-Year Accidental Geek Squad Protection...............................

My headphones broke randomly while gaming the warranty covered a full replacement. Saving me to spend $100 on a new pair.

best company to fix and repair your items would recommend

geek squad fixed my tv in under 30 minutes. everyone there is great!

Good service, the only downside is that I have to drive an hour just to return something if it doesn’t work. Wish I could return it through shipping to save me the trouble.

I buy geek squad protection on everything. Since I was younger and it was black tie protection. I event worked at Geek Squad and saw the ins and outs. And then still get total tech and protection plans because the value is unmatched. If something is available at both best buy and amazon, I do best buy because the warranty is so good. I can head to a best buy wherever I'm at, and go exchange my malfunctioning or damaged device (depending on coverage) for a new one or even different product if I wasn't feeling that one. Peace of mind for sure.

They always fix my things fast and for a good price. If they don’t fix it the first time then try again or send me to another location. Thanks Geek Squad

Great service, great value!!!!!!!!!!!!!!!!!!!!!!!!

Alsome product, I would recommend t anyone to have for there gaming and pc neefs,a company you can trust. Tank you Geek Squad

I remember I broke my first iPad. Geek Squad Replacement replaced my iPad with the latest version without problems. It was great and they were so helpful. Also great for printers. Super helpful for those darn annoying parts that break and you would rather have the latest printer rather than fixing something that is just going to break again.

I use my headphones 10 hours a day. They are very essential to my job. When ine of the speakers broke off. I needed to quickly replace the headset. I returned them for a new headset with no problems. This warranty has saved me time and expense on broken products. I don’t but from best buy and not get the warranty. Other stores require explanations or time consuming verifications. I never purchased the extended warranties before but since my great best buy experiences. I don’t purchase products there without buying the warranty.

Geek squad is amazing and the $100 annual fee is 100% worth it

I recently had a fantastic experience with Geek Squad at Best Buy. Their team displayed exceptional expertise, quickly diagnosing and resolving my tech issues. What stood out was their dedication to customer satisfaction—taking time to explain solutions and providing valuable tips. The service was swift, and reasonably priced, and left me confident in their capabilities. I highly recommend Geek Squad for reliable and expert technical support. Kudos to the team for outstanding service!

Definitely wanna keep your purchase safe . Highly recommend.

This Geek Squad plan is a lifesaver. It covers accidental damage, quick repairs, and the staff are always helpful. Peace of mind for any major tech purchase—highly recommend adding it!

Looks real good and feels a lot better then a cloth mouse pad.

I love the warranty through BestBuy. No fuss just bring your product,no box,and your receipt or online account and the return is quick. Definitely wor5h the cost.

The Geek Squad warranty is awesome! I also purchase it anytime it is offered on a product I buy. From Xbox controllers to air fryers, I have purchased the warranty for each item I buy. If I ever have a problem with something I've bought, Best Buy is quick to make me whole again and fix or make right whatever it is that broke or quit working. I've never had an issue with them not wanting to honor the warranty. They've never given me a run around or tried to get out of honoring the warranty like some other companies I've had problems with in the past. You will not be sorry purchasing this additional warranty if it is offered.