Customer Ratings & Reviews

Jesse and Dom set up my 3-camera Eufy security system plus 2 WiFi signal boosters. They were professional, personable, and thorough. I never felt as if they were in a rush to get on to the next job; they are patient and answered all my questions and offered practical advice on how to get the most out of my batteries and camera placement. Thanks so much; I'm confident in how to use my security system and feel safer already!

Purchased for a high cost monitor that died. GeekSquad got me a new unit and within minutes I was leaving with my new monitor.

Very reasonably priced for the protection it provides.

Good value keyboard and mouse. This is my travel set up. But never end of you are a seeious typist.

Definitely worth the extra cost! I previously bought Microsoft's Wireless Desktop 850 Mouse/Keyboard combo and both failed due to poor quality within 6 mos. of purchase. If I had paid for this warranty, Best Buy would have replaced at no extra cost. Unfortunately, I didn't purchase that warranty for the 850, so I had to buy a new mouse and keyboard. I now have new equipment, both Logitech, and I have them both protected with this warranty!

The headset is a good brand but over time the mic doesn’t work and it ends up not being able to mute or anything be gentle with the Bluetooth connector because it may bend in half

We always buy the insurance, even though Geek Squad is in store, I've had the out to our home on many occasions and they are definitely worth the price!

I get this on every bestbuy purchase! A must have , saves you money

Warranty for any hardware you would buy, definitely worth it If you're buying a big ticket item. Terms are super linient which I like.

Every time something has broken I was able to bring it in and get a replacement with no problems. Other stores sometimes make it a complicated process, but since they pretty much cover everything you don't really have to worry.

The tech new what to do and was very knowledgeable with the technical aspect of it all. Because I'm clueless in that area. So glad for the squad. Y'all rock.

Performance: In terms of performance, the Basilisk V3 X HyperSpeed delivers exceptional results. The combination of its high-precision sensor, low-latency wireless connection, and customizable settings ensures a smooth and responsive gaming experience. Whether engaging in fast-paced shooters or strategic MMOs, the mouse feels precise and reliable in every scenario.

The customer service was awesome. I got the protection plan for my headset and after almost two year, my headset broke and it was replaced for a new one. I totally recommend the plans offered with your purchase.

I haven’t had any issues with geek squad ever. They’re usually really helpful with what I need, and if the product isn’t repairable they’ll give you a gift card for the value of the item.

Replacement of gaming keyboard was a breeze once we survived the poorly designed navigation of the automated website and phone systems. The representatives were courteous, knowledgeable, patient, and helpful while we worked out what to do since the keyboard we wanted was no longer available.

Is. G. O. Od

Always great to have extra warranty. Products will eventually wear down and you will need protection past the manufacturer warranty

Always use protection I always get the protection plans and while I don’t always need them, any product that gets heavy use has a higher chance of breaking down due to wear and tear in the two years. Generally all it takes is 1 out of 20 products to go bad in two years and you essentially break even on the money you spend on multiple protection plans.

Added on the 2 year replacement when i purchased a WD external hard drive at best buy, and unfortunately had to use it just a few months before the 2 year period. It was very easy to use, best buy didn't give me any hassle, and was able to purchase a better drive that cost less than the original.

Works great boo questions asked returns. Even without the box