Customer Ratings & Reviews

Really good product I love how easy it is to get head shots on valorant

I used this when my Razer - Kraken Wired 7.1 Surround failed at 18 months, which I knew it would since it had the mute and volume control on the line, which is where every headset I've ever had that was setup this way failed. I took it back to the store and they gave me a store credit, no questions asked. Well worth the money for wired headsets since these will usually fail in under 2 years.

I will never purchase any electronic or gaming accessory from best buy without including the accidental warranty coverage. It is always a no hassle return/exchange and has never once given me trouble. I live in a house with a very curious and ambitious cat who loves to chew cables, so this is a must for me.

They have installed screen protectors for my phone and alliwed me to exchange damaged items within warranty quickly. I appreciate that they are quick and helpful.

Very easy to make claims on. I had a replacement plan. I just walked in and they exchanged it for same product on the spot hassle free. And i was able to repurchase a protection plan on the new item to keep it going. Which saved me well over 100 dollars. Which is why i strictly buy my electronics from this store.

I buy alot electronic devices cameras, gaming consoles computers and everytime i buy the warranty because i know some of the will eventually ware off so everytime i go to the store the process its really fast and effective so thats why i always buy with best buy and a warranty with geek squad

This replacement service is worth every penny for the peace of mind.

Geek squad protection is so good, keep your products protected and you can always go in store to get support and have them run you through options

This 2-Year Accidental Geek Squad Replacement plan is a must-have for any tech user. It takes the worry out of owning electronics by offering speedy and hassle-free replacements. The peace of mind it provides is invaluable, making it an outstanding addition to any purchase. Highly recommended!

The agents were able to help me with my return, it was simple and easy. They did it quickly and they are super friendly!

Really great services highly recommendable thank you so much geek squad and best buy

Im not much into purchasing warranty plans for peripheral objects but I've already had to replace some, so why not?

They’re very experienced they know exactly what they’re doing and they’re good at helping people to get to navigate through what they need to to get it fixed

Always remember to purchase the protection plan for computer system parts never know if you have a problem with it.

Excellent protection plan, I love that it's totally upfront and there's no technicalities that they might use against you. You show them the product, explain what happened, and they take care of it from there. I always get it when I purchase important or difficult to replace products!

Geek squad warranties are always great. Whenevee my stuff broke it got fixed/replaced with no issues.

Great to have this incase you keyboard breaks down or malfunctions

Warranty is a great idea, thanks for a great experience as always

Must have since products will go bad eventually. This will keep it covered past the manufacture warranty.

The geek squad guarantee is very easy to use, as well as it helps a lot when you buy it for things of daily use, since being something you use regularly, they can break down and with this guarantee you have the same product insured for a smaller amount, which I think it's great because it's very easy to change it in the store.